CDI - Agent polyvalent - Accueil et factotum - H/F Brest

Théma Services; Brest; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A reception services provider in Brest is seeking reception hosts and hostesses for a full-time permanent role. Responsibilities include welcoming visitors, managing phone calls, overseeing access badges, and handling various logistics tasks. Ideal candidates will have strong communication skills, with English proficiency being a requirement. This role offers on-site training and a chance to work in a dynamic environment.

Qualifications

• Ability to manage reception tasks effectively.
• Strong communication skills, bilingual in English and French preferred.
• Experience in customer service roles is a plus.

Responsabilités

• Welcome visitors and manage phone calls.
• Oversee access badges and security procedures.
• Assist in logistics and daily operations.
• Handle catering orders and manage mail.

Connaissances

Welcoming visitors

Phone management

English proficiency

Service-oriented

Description du poste

Social network you want to login/join with:

Client:

Location:

Brest, France

Job Category:

Other

EU work permit required:

Yes

Job Reference:

b47a938febc2

Job Views:

4

Posted:

11.08.2025

Expiry Date:

25.09.2025

Job Description:

Thema-Services, part of Groupe GORON, is a human-sized company specializing in reception services in companies and related services. We pride ourselves on our quality of service, offering tailored solutions and ensuring client satisfaction through close and attentive relationships.

We value team cohesion and strive to offer positions suited to your profile and personality, including on-site training.

Position

We are seeking reception hosts and hostesses for a full-time permanent position with one of our clients. Your responsibilities will include:

• Welcoming visitors and managing phone calls
• Managing badges and mail
• Performing various tasks such as light maintenance, handling, and DIY
• Using English for reception duties

Reception

• Physical and phone reception, visitor management, intercom handling
• Updating welcome booklets, booking taxis
• Information interface for staff
• Follow-up of clearances, organizing visits for newcomers
• Managing email inbox and responding promptly

Access Badges

• Activating, deactivating, and tracking employee and visitor badges
• Applying security procedures

Rooms & Spaces

• Booking and processing room requests via Places or Outlook

Parking

• Monitoring parking access and occupancy rates

Mail & Parcels

• Receiving, sorting, distributing, and sending mail and parcels
• Tracking specific shipments and managing delivery notes

Catering

• Managing and ordering catering services
• Booking via Places, receiving, and setting up

Suppliers & Supplies

• Ordering office supplies

Stock & First Aid Kit

• Monitoring and restocking the first aid kit

Logistics & Keys

• Managing keys for premises, cabinets, lockers, and furniture
• Tracking recovered items via clearances

Occupancy Rate

• Daily monitoring using Census tool

Displays

• Updating evacuation plans and marketing files for screens

General Tasks

• Preparing and tidying rooms (furniture, equipment)
• Moving furniture and handling small logistics
• Daily parking patrols (checking for leaks, anomalies)
• Reporting and tracking interventions via Followme and Service Now
• Inspecting premises (cleanliness, access, equipment)
• Replenishing supplies in self-service areas
• Following up on pending requests, reminding service providers
• Assisting with audiovisual setup and troubleshooting
• Performing minor second-work tasks (locksmithing, drilling, signage)
• Handling small electrical repairs (breakers, wiring)

Working hours: To be discussed according to the position.