CDD Client Intelligence Analyst - (M / W / X)

CHANEL; Paris; Sur place; EUR 60 000 - 80 000; Plein temps

Résumé du poste

An established industry player is seeking a data analyst to enhance client intelligence and market analysis. In this role, you will support data stewardship, improve operational efficiency, and empower teams to analyze insights autonomously. Collaborating with a dynamic team, you'll leverage analytics tools to drive impactful decisions and foster a culture of data-driven insights. This is a fantastic opportunity for someone with a strong analytical background and a passion for business to contribute to a renowned fashion brand's strategic initiatives. Join us in shaping the future of client engagement and analytics!

Qualifications

• 3-5 years in data BI, consulting, or analytical roles.
• Strong IT data engineering background with business orientation.

Responsabilités

• Support analytics data stewardship and ensure data quality.
• Develop automated data access and insights for the team.
• Assist business teams in managing their client analytics resources.

Connaissances

SQL

Python

Excel

Proactive mindset

Problem-solving

Team spirit

Good working proficiency in English

Good working proficiency in French

Formation

Bachelor's degree in a relevant field

Outils

PowerBI

BigQuery

Description du poste

Position based in Paris 75001, for 6 months (mid-June – mid-December)

THE FASHION DIVISION
Fashion is the Brand's original activity. Two Haute Couture collections, six seasonal Ready-to-Wear and accessories collections and two sportswear and lifestyle-inspired capsule collections - Coco Beach and Coco Neige - offer a style that captures the spirit of the times and is part of women's everyday lives. A silhouette in motion and accessories are an essential part of the CHANEL allure and the Brand's timeless codes, immediately identifiable, imagined by Gabrielle Chanel.

YOUR IMPACT AT CHANEL

The complexity and diversity of the context require more than ever a solid thinking approach leveraging local market client realities and fostering cross-expertise collaborations.

Reporting to the Client Intelligence and Data Analytics Lead, your role will be instrumental in creating the conditions of success for impactful client behaviors and market analysis as well as empowering other business teams in analyzing their own insights autonomously.

You will join a dynamic team at a critical development stage, in which new analytics tools are deployed creating opportunities to bring value, infuse knowledge and support strategic decisions.

The mission is structured as follows:

Support analytics data stewardship (quality monitoring, enrichments, corrections) – 30%

1. Contribute to analytics data quality monitoring and governance (recurrent meetings, alerting, issue coordination)
2. Create and automate solutions for data fixes when possible
3. Support specific analytics project requiring client data (methodology, compliance, outputs) and coordinate with other data owners
4. Collaborate with regional teams to align Client KPI language & sharing principles

Ensure operational efficiency to develop the team impact, in collaboration with the Client Intelligence Specialist – 40%

1. Develop and automate quicker data access for the team through BigQuery and PowerBI to ensure faster trend spotting and monitoring
2. Provide studies & insights, supporting run & ad hoc analysis efforts
3. Develop new formats for insights sharing

Accompany other business teams in owning their client analytics resources and insights – 30%

1. Build & curate ad hoc resources (eg. PowerBI) for other business teams to support their recurrent analysis
2. Work with internal BI partners to handle more in-depth BI requests & manage deadlines
3. Create documentation and engaging content for teams to feel confident in client data analysis

WHAT YOU WILL BRING

1. 3-5 years of working experience in a data BI, consulting or analytical position (business Analyst, Reporting project manager)
2. IT data engineer background with a strong taste for business-oriented positions
3. Proficient in SQL and/or Python, good knowledge of Excel, BigQuery is a plus
4. Proven records in PowerBI report building
5. Proactive and continuous improvement mindset to support team structuration
6. Strong methodological approach and problem-solving spirit to gain partner’s confidence
7. Good sense of questioning and sense of business to identify the underlying business value linked to client intelligence requests
8. Team spirit and tenacity with a smile
9. Good working proficiency in English and French