CDD - Chargé.e d'études qualité (F/H/X)

LVMH Group; France; Sur place; EUR 42 000 - 60 000; Plein temps

Résumé du poste

Sephora Collection, part of the Sephora brand and the LVMH group, is hiring for a fixed-term Quality Project Office role based in Neuilly-sur-Seine, France. You will work with the project team and suppliers to assure product quality during launches and industrialization, including defining testing protocols and monitoring control plans.

Your duties include leading risk assessments, developing action plans, managing non-conformities, handling market feedback, and ensuring compliance with ISO

Responsabilités

• Work closely with the project team and suppliers to ensure the quality of products during launch
• Participate in risk assessments
• Define action plans and testing protocols
• Define and monitor control plans during development and industrialization through to finished product approval
• Participate in industrial trials
• Contribute to the development of product specifications
• Lead the control of bulk and finished products with suppliers and the Quality Assistant
• Monitor the control of packaging components at the packaging supplier and contract packer
• Manage non-conformities and follow up on action plans
• Handle market feedback and customer complaints
• Support suppliers in complying with Sephora Collection quality requirements
• Report performance indicators both externally and internally
• Apply ISO 22716 and other regulatory requirements

Connaissances

Quality Assurance

Project Management

Risk Assessment

Supplier Coordination

Description du poste

FIXED TERM CONTRACT - Quality Project Office r (M/F/X)

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.

At Sephora Collection, Sephora's own brand, we bring together talent and expertise to design on-trend, reliable, effective and mindful products. Our mission: to offer everyone the opportunity to love and celebrate their unique beauty. Sephora Collection has 250 highly engaged employees in France, and a global impact that extends from Europe to the Middle East and right across the Americas and Asia. We are an authentic brand - free, vibrant, and always on the move. At Sephora Collection, every day is an invitation to learn, discover yourself and the endless possibilities of the world of beauty.

This fixed-term position is based in Neuilly-sur-Seine.

You will excel and enjoy this position if you are ready to actively handle the following missions :

• Work closely with the project team and suppliers to ensure the quality of products during launch:
• Participate in risk assessments,
• Define action plans and the associated specific testing protocols,
• Define and then monitor control plans during the development and industrialization phases through to finished product approval, in line with the established schedule,
• Participate in industrial trials,
• Contribute to the development of product specifications,
• Lead the control of bulk and finished products with suppliers and the Quality Assistant (functional reporting line), and release batches by delegation from the Quality Department,
• Monitor the control of packaging components at the packaging supplier and contract packer,

You will also be involved in monitoring issues on products already in the range:

• Manage non-conformities and follow up on action plans,
• Handle market feedback and customer complaints.

You will actively contribute to the continuous improvement dynamic:

• Support suppliers in complying with Sephora Collection quality requirements,
• Report performance indicator follow-up both externally and internally,

You will apply and ensure the application of ISO 22716 and other applicable regulatory requirements, Sephora Collection requirements, and existing procedures.

Here, you will find:

• Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit.
• Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead.
• Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference.

Join us and belong to something beautiful.

At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.

Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969. The House provides a superior selection of quality products and always keeps pace with the latest trends. The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn. With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients. At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.