Casino Manager - Gaming

JR France; Paris; Sur place; EUR 50 000 - 70 000; Plein temps

Résumé du poste

A leading company is seeking a Casino Manager to oversee operations on board a cruise ship. The ideal candidate will manage casino functions, achieve revenue targets, and ensure compliance with gaming regulations. Strong leadership and customer service skills are essential for success in this dynamic environment.

Qualifications

• Two to five years of managerial experience in a casino function.
• Satisfactory completion of Gaming Board/Commission approved dealer school.

Responsabilités

• Leads and manages the ship’s Casino Department.
• Achieves established revenue and guest satisfaction targets.

Connaissances

Management Skills

Communication

Problem Solving

Customer Service

Planning

Formation

Bachelor’s degree in hospitality management

Bachelor’s degree in business administration

Outils

Intermediate computer software skills

Description du poste

Job Description:

Position Summary: Leads and manages the ship’s Casino Department with an emphasis on core functions including: Casino operations, achieving established revenue targets, guest satisfaction targets, maintaining compliance with all gaming rules and regulations as per SQM, building and maintaining relationships with Casino VIPs, and overseeing the performance management of the Casino Staff.

Hiring Requirements:

1. Two to five years of progressive managerial experience in a casino function within an upscale hotel, resort, or cruise line (shipboard experience preferred).
2. Satisfactory completion of Gaming Board/Commission approved dealer school.
3. Ability to manage the financial aspects of a casino operation, including expense reduction through cost efficiencies and revenue growth via promotional and up-selling activities.
4. Ability to manage headcount to support the vessel's business needs.
5. Strong management skills in a multicultural and dynamic environment.
6. Excellent communication, problem-solving, decision-making, and interpersonal skills.
7. Superior customer service, teambuilding, and conflict resolution skills.
8. Strong planning, coaching, organizing, staffing, controlling, and evaluating skills.
9. Intermediate computer software skills.
10. Good understanding of basic accounting principles such as numbering flow, debits/credits, adjusting entries, and corrections.
11. Knowledge of customer and personal service principles, needs assessment, quality standards, and customer satisfaction evaluation techniques.
12. Knowledge of policies and practices in human resources management, including motivating, developing, and managing international staff.
13. Ability to administer disciplinary actions through coaching and counseling.
14. Bachelor’s degree in hospitality management, business administration, or a related field from an accredited institution or international equivalent (preferred).

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