Casino Manager

Royal Caribbean Group; Les Ulis; Sur place; EUR 40 000 - 80 000; Plein temps

Résumé du poste

An established industry player in the hospitality sector is seeking a dynamic Casino Manager to lead their Casino Department. This role involves managing casino operations, ensuring compliance with gaming regulations, and driving revenue growth. The ideal candidate will possess strong managerial skills and a proven track record in a multicultural environment. With a focus on customer satisfaction and team development, this position offers a unique opportunity to thrive in an upscale cruise line setting. Join a forward-thinking company that values excellence and innovation in guest experiences.

Qualifications

• 2-5 years of managerial experience in a casino function.
• Satisfactory completion of Gaming Board/Commission approved dealer school.

Responsabilités

• Lead and manage the ship’s Casino Department to achieve revenue targets.
• Maintain compliance with gaming rules and build relationships with VIPs.

Connaissances

Management skills

Communication skills

Problem-solving skills

Customer service skills

Team-building skills

Conflict resolution skills

Planning and organizing skills

Intermediate computer skills

Formation

Bachelor’s degree in hospitality management

Bachelor’s degree in business administration

Description du poste

Leads and manages the ship’s Casino Department with an emphasis on core functions including: casino operations, achieving revenue and guest satisfaction targets, maintaining compliance with gaming rules and regulations as per SQM, building and maintaining relationships with VIPs, and directing the performance management of the Casino Staff.

Hiring Requirements:

1. Two to five years of progressive managerial experience in a casino function within an upscale hotel, resort, or cruise line (shipboard experience preferred).
2. Satisfactory completion of Gaming Board/Commission approved dealer school.
3. Ability to manage financial aspects of a casino, including expense reduction and revenue growth through promotional activities.
4. Ability to manage headcount supporting the vessel's needs.
5. Strong management skills in a multicultural environment.
6. Excellent communication, problem-solving, decision-making, and interpersonal skills.
7. Superior customer service, team-building, and conflict resolution skills.
8. Planning, coaching, organizing, staffing, controlling, and evaluating skills.
9. Intermediate computer skills.
10. Understanding of basic accounting principles.
11. Knowledge of customer service principles and practices.
12. Knowledge of human resources policies and practices, including staff management and disciplinary processes.
13. Bachelor’s degree in hospitality management, business administration, or a related field from an accredited institution or equivalent.

Additional Details:

• Seniority level: Mid-Senior level
• Employment type: Contract
• Job function: Other
• Industries: Hotels and Motels

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Location: Vitry-sur-Seine, Île-de-France, France

Posted: 3 weeks ago