Call Centre Agent - Work from Home

Inspire Direct Marketing; Massilly; À distance; EUR 20 000 - 40 000; Plein temps

Résumé du poste

Join a dynamic team in a fulfilling role as a Call Centre Agent, where you can work from the comfort of your home. This full-time position offers a competitive hourly wage and the opportunity to connect with passionate individuals who support important charitable causes. You'll be part of a performance-driven team that values creativity and teamwork, ensuring every call is a chance to inspire and engage. With comprehensive training and health benefits after three months, this role not only provides a steady income but also the chance to grow and develop professionally. If you're a great communicator who loves helping others, this opportunity is perfect for you.

Prestations

Health Benefits

Paid Training

Team Culture and Activities

Growth Opportunities

Qualifications

• Minimum of 2 years’ experience in customer service or call center.
• Must have a professional work-from-home office space.

Responsabilités

• Engage and inspire supporters through outbound calls.
• Connect with donors and renew event participants.

Connaissances

Customer Service

Communication Skills

Technical Savvy

Outils

USB Headset

Webcam

Windows PC or Laptop

Description du poste

Call Centre Agent - Work from Home

$20.00-$24.00/hour + Benefits.

This is a full-time, zero-commission, outbound, work-from-home position.

We Are:

Our team is passionate, engaged and extremely effective. We provide a warm and friendly voice to the largest and most respected charities in Canada. We are a Canadian agency on a mission to inspire fundraising. We call existing supporters to raise funds for important causes around the globe. So while there are no cold calls or high-pressure tactics, we are a performance team and results matter. We hope they motivate you as well.

Role Description:
Each day and each call can be different. We thank, connect, engage and inspire. We are all about teamwork, customer connections and most importantly, having fun while we do it. We find new child sponsors, welcome new donors, renew event participants, and invite donors to give monthly. We look for creative new ways to delight on every call.

Specific job requirements:

• A professional work from home office space
• High-speed cabled internet connection (min of 25 mbps down/5 mbps up)
• A USB headset and webcam
• A newer-version Windows PC or laptop computer (Apple or Mac are not supported)

What you should bring:

• You are looking for full-time hours, 40 hours a week
• You are technically savvy and self-reliant
• Availability to work 1:00pm to 10:00pm Mon -Thu and 10:00am to 7:00pm Fri (EST)
• A minimum of 2 years’ customer service and call center experience
• Availability to work occasional Saturday shifts (10:00am to 5:00pm)
• You love talking to people and are a great communicator

What you can expect from us:

• $20.00 - $24.00 hourly w bonuses
• Training opportunities, lunch-and-learns, workshops
• 100% paid training and health benefits (at 3 months)
• Team culture and activities, ice breakers, community events
• Engagement with world-class charitable organizations
• Permanent, full-time employment with consistent hours and growth opportunities

If you are a mature sales or customer service representative, come join our team of professional fundraisers to elevate your career and use your skills to help make our world a better place.

Please note: We thank everyone for their interest; however, only the best qualified candidates may be contacted.