Cabin Steward on the Venice Simplon-Orient-Express Season 2025

Belmond; Paris; Sur place; EUR 30 000 - 40 000; Plein temps

Résumé du poste

A luxury train service is seeking a Cabin Steward to ensure guests have memorable experiences. Responsibilities include maintaining cabin cleanliness, providing personalized service, and ensuring guest safety. Ideal candidates have experience in luxury hospitality, strong customer service skills, and are fluent in English and French. This role offers a competitive salary and benefits amidst the elegance of luxury travel.

Prestations

Competitive basic salary

Internal Belmond discounts

Ongoing Learning and Development opportunities

Complimentary meals during workday

Qualifications

• Several years' experience in hospitality at luxury level.
• Experience dealing with international customers.
• Flexibility to work varying hours, including weekends.

Responsabilités

• Provide exceptional customer service to guests.
• Maintain cleanliness and tidiness of cabins.
• Provide turndown services and prepare cabins for rest.

Connaissances

Customer service

Self-organization

Teamwork

Heavy lifting

Language skills (English, French)

Description du poste

As a Cabin Steward at The Venice Simplon-Orient-Express, a Belmond Train, you are part of a team that crafts a truly memorable environment for all guests. In this role, you will contribute to providing guests with unforgettable luxury experiences and cabin services. If you're looking to develop your skills and be part of the future of luxury, this is your moment.

Primary Responsibilities Include:

• Providing exceptional customer service to guests to ensure that their needs are met throughout their stay and crafting personalized accommodations and amenities to cater to individual needs
• Maintaining the cleanliness and tidiness of the cabins or rooms by sanitizing, changing bed linens, replenishing supplies, and ensuring a comfortable and aesthetically pleasing environment for guests
• Providing turndown services in the evening and preparing the cabin for rest while guests savour the fine cuisine in the dining car and enjoy sumptuous cocktails in the bar
• Takes complete responsibility for maintaining the safety and security of the sleeping cars at all times

Requirements

• Several years' experience in Hospitality at luxury level
• Experience in dealing with international customers
• Basic knowledge of reception, housekeeping and/or F&B service techniques
• Ability to perform heavy lifting operations (over 35kg)
• Flexibility to work varying hours, including weekends and holidays
• Strong self-organization and time management skills
• Team player
• Travelling extensively across Europe
• European or Swiss passport
• Fluency in English and French, a basic comprehension of Italian a plus

Benefits

• Competitive basic salary
• Internal Belmond discounts
• Loyalty and recognition rewards program
• Ongoing Learning and Development opportunities
• Social and staff welfare events
• Discounted shared staff accommodation (upon availability)
• Complimentary meals provided during your workday

This is your moment. Apply today!

About Us

The Venice Simplon-Orient-Express is a legend in motion. Its meticulously restored carriages carry guests in sumptuous style between Europe's most beguiling cities.

Classic one-night journeys glide between Paris and Venice, while additional routes take in Amsterdam, Brussels, Budapest, Florence, Geneva, Istanbul, Prague, Rome, Cannes, Verona and Vienna.

Golden Age opulence is epitomised in the private cabins, while the Grand Suites offer the ultimate indulgence, with marbled ensuites, free-flowing champagne, private dining and 24-hour butler service.

Gastronomy is a major highlight of the onboard experience, with chef Jean Imbert celebrating seasonality and artisan produce in his exquisite menus, which are complemented by a wine list boasting Europe's finest vintages and appellations. Three 1920s restaurant cars offer distinctly different ambiences, while Bar Car ‘3674' is the train's social hub, reviving all the glamour and decadence of the past.

With our vast offerings, the opportunities to craft a unique career here are endless. Join us and achieve the truly exceptional

The Belmond & LVMH Family The Venice Simplon-Orient-Express, a Belmond Train is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.