Cabin & Cargo Mechanical Equipment (M/F) - In-Service Engineering

Airbus; Blagnac; On-site; EUR 65,000 - 90,000; Full time

Job summary

Airbus SAS in Toulouse seeks a Cabin & Cargo Mechanical Equipment Engineer to join the In-Service Engineering Department. You will support the Cabin & Cargo Systems across Airbus commercial aircraft, from early models to latest A350 and A321XLR, providing technical assistance and on-site presence when needed.

The role emphasizes customer interactions, collaboration with design offices, and rapid problem resolution to enhance fleet reliability.

Qualifications

• Engineer with experience in aircraft systems or structure.
• Negotiation level in English, written and spoken.
• Excellent presentation skills, both verbal and written.
• Customer service minded and team player.

Responsibilities

• Be the key technical referent for primary perimeters.
• Involvement in secondary perimeters and with Airlines.
• Answer customer daily queries via Tech Request Manager and follow up.
• Provide on-site assistance when required.
• Monitor in-service events and propose corrective actions.

Skills

Aircraft systems experience

English negotiation

Job description

Job Description:

Airbus Commercial Aircraft is looking for a Cabin & Cargo Mechnical Equipment Engineer (f/m) to join our In-Service Engineering Department based in Toulouse, France.

You will be part of the Cabin & Cargo Mechanical Equipment team within the department in charge of Cabin & Cargo Systems.

You will join a dynamic providing technical assistance on Cabin & Cargo systems topics for the complete in-service fleet of Airbus commercial Aircraft, from the first Wide-Body aircraft to the latest A350, A330neo and A321XLR.

Your working environment:

Global capital of aeronautics and European capital for space research, Toulouse is a dynamic city in the southwest of France served by an international airport. Ideally located between the Mediterranean sea and the Atlantic ocean and close to the Pyrenees mountains, it offers plenty of options for outdoor activities!

How we care for you:

• Financial rewards : Attractive salary, agreements on success and profit sharing schemes, employee savings plan abounded by Airbus and employee stock purchase plan on a voluntary basis.
• Work / Life Balance: Extra days-off for special occasions, holiday transfer option, a Staff council offering many social, cultural and sport activities and other services.
• Wellbeing / Health: Complementary health insurance coverage (disability, invalidity, death). Depending on the site: health services center, concierge services, gym, carpooling application.
• Individual development: Great upskilling opportunities and development prospects with unlimited access to +10.000 e-learning courses to develop your employability, certifications, expert career path, accelerated development programmes, national and international mobility.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Your challenges:

• Be a key technical referent for your attributed primary perimeters (one or two).
• Involvement in other secondary perimeters.
• Answer customer daily queries through the Tech Request Manager tool. Following up as required through direct phone calls and discussions with the Airlines or their representatives.
• Mentoring / Tutoring newcomers (including apprentices, interns and temps) in providing technical training / awareness sessions to them (optional).
• Perform Standby overnight and weekend when ready.
• Provide on-site assistance where & when necessary.
• Monitor and record in-service events, identify potential recurring and / or safety issues, and launch appropriate corrective action with the relevant Engineering Role Technical Leader (ERTL), Programme and Design organisation through creation of Major In service Problem (MISP) or Request For Work (RFW), and participate in these processes as required.
• Proposing, authoring and reviewing Pre-Defined Solutions (PDS)
• Provide In-Service Information (ISI) and Technical Follow Up (TFU) to airlines ensuring a high level of quality and added value information.
• Ensure feedback loop of in-service experience, maintenance activities, and significant issues to management, design organisation (FEEL), and the suppliers.
• Participate in meetings, webinars and regional conferences for specific subjects in order to communicate effectively to airlines.
• Participate in meetings on Cabin & Cargo technical topics with internal and external stakeholders on the topics assigned to you.
• Participate in the Expert forum (depending on the needs).
• Provide workshop to airline when requested per Airbus in-service services catalogue (depending on the needs).
• Review documentation for new programs and modifications/adaptations to in service programs (AMM and TSM).
• Contribute in the Change Request process.

Your boarding pass:

• Engineer with experience in aircraft systems or structure, with a preference in Cabin & Cargo systems.
• Negotiation level in English, written and spoken, since our activities involve communicating and presenting either to customers or to the design offices in English (both in written and verbal communications).
• Excellent presentation skills, both verbal and written.
• Highly concerned by Customer Support and Customer Service minded
• Good coordination and relational skills to deal with Customers, Design Offices, Vendors, and other Airbus departments.
• Team player, adaptable, flexible.
• People skills for coordination of activities outside pure technical topics.

Not a 100% match? No worries! Airbus supports your personal growth with customized development solutions.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

AIRBUS SAS

Employment Type:

Permanent

Classe Emploi (France): Classe F12

Experience Level:

Professional

Job Family:

Customer Eng.&Technical Support&Services

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [e-mail].

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.