Poste : The Business Solutions Manager is responsible for identifying and implementing technology solutions that enhance business operations and drive growth. This role involves working closely with various departments to understand their needs and develop solutions that improve efficiency and effectiveness.
Specific tasks include:
- Provide support to customers by:
- Conducting live demonstrations to showcase our products or services, ensuring customer understanding of features and benefits.
- Identifying areas for process improvement using our products or services and suggesting enhancements.
- Assisting customers with change requests to tailor our offerings to their needs.
- Supporting the sales team:
- Attending and co-leading project meetings.
- Preparing reports and analyses, advising on follow-up actions.
- Identifying and implementing process improvements.
- Keeping the team informed about market trends.
- Helping team members use software tools effectively.
- Implementing and monitoring processes:
- Enhancing internal workflows and company operations.
- Evaluating and improving processes regularly.
- Collaborating with managers to boost efficiency.
- Supporting IT service requests and change requests.
- Interactions with:
- Maintaining clear communication with customers and internal teams.
- Discussing organizational processes and challenges with management.
- Engaging with team members on project issues.
- Ensuring follow-up across departments.
- Change management:
- Promoting a culture of continuous improvement and innovation.
What's in it for you?
- Reward based on experience, competitive salary, fringe benefits (pension, insurance, allowance).
- Flexible hours, 25 days off + RTT.
Why switch to Macadam? Because you are here...
- Valued and encouraged to grow, with opportunities limited only by your initiative.
- A network of empowered employees where your voice matters.
- Innovation at the forefront, with AI and digital tools.
If you recognize yourself in this description, apply now and join a company that values its employees and their development.
Our website : www.macadam.eu
Profil : Who are you ?
- Education: Bachelor's in Business, Marketing, IT, Engineering, or related; French C1, English B2, Spanish/Portuguese B2 (plus).
- Skills: Good language skills, planning, presentation, process improvement (Lean, Six Sigma), change management, IT project management, proficiency in Office and relevant software.
- Experience: Over 3 years in automotive/remarketing, project management, process improvement, cross-department collaboration.
Entreprise : MACADAM, leader in automobile inspection with over 19 years of experience, operates in 24 countries in Europe, with over 200 employees in France, mainly photo-inspectors. Committed to high-quality services, innovation, and continuous training.