Business Solution Manager - Macadam South-West Europe H / F (CDI)

MACADAM FRANCE; Drancy; Sur place; EUR 60 000 - 80 000; Plein temps

Résumé du poste

A leading automotive inspection provider in Île-de-France seeks a Business Solutions Manager to identify and implement technology solutions to enhance operations. This role involves supporting customers, collaborating with sales teams, and driving internal process improvements. Candidates should have a Bachelor's degree and over 3 years of relevant experience. The position offers a competitive salary, flexible hours, and growth opportunities.

Prestations

Competitive salary

Pension scheme

Mutual insurance

Commuting allowance

25 days off plus RTT

Qualifications

• French C1, English B2, Spanish/Portuguese B2 are pluses.
• Over 3 years in automotive/remarketing, project management, process improvement, cross-department collaboration.

Responsabilités

• Conduct live demonstrations to showcase products or services.
• Identifying areas for process improvement and suggesting enhancements.
• Assisting customers in implementing change requests.
• Attending and co-leading meetings to track project progress.
• Preparing and distributing reports and analyses.
• Enhancing internal workflows and company processes.

Connaissances

Proficiency in local & English language

Planning and organization

Presentation

Communication

Process improvement methodologies

Change management

IT project management

Office tools

Formation

Bachelor's degree in business, marketing, IT, engineering, or related field

Description du poste

Poste : The Business Solutions Manager is responsible for identifying and implementing technology solutions that enhance business operations and drive growth. This role involves working closely with various departments to understand their needs and develop solutions that improve efficiency and effectiveness.

Specific tasks include:

1. Provide support to customers by:
   • Conducting live demonstrations to showcase our products or services, ensuring customer understanding of features and benefits.
   • Identifying areas for process improvement using our products or services and suggesting enhancements.
   • Assisting customers in making and implementing change requests to better fit their needs.
2. Supporting the sales team:
   • Attending and co-leading meetings to track project progress and plan upcoming activities.
   • Preparing and distributing reports and analyses, and advising on follow-up actions.
   • Identifying internal process improvements and ensuring their implementation.
   • Keeping the team informed about market trends and changes impacting the business.
   • Assisting team members with software tools to improve productivity.
3. Implement and monitor processes and procedures:
   • Enhancing internal workflows and company processes.
   • Regularly evaluating operations to identify and implement improvements.
   • Collaborating with department managers to improve cross-functional efficiency.
   • Supporting IT service requests (SR) and change requests (CR).
4. Interactions with:
   • Maintaining clear communication with customers and internal teams regarding processes and projects.
   • Discussing organizational, process, and working method challenges with managers and employees.
   • Engaging with team members on process or project issues to ensure smooth operations.
   • Communicating across departments to follow up on tasks and initiatives.
5. Change management:
   • Driving a culture of continuous improvement and innovation within the region.

What's in it for you?

• Reward based on experience, with a competitive salary, pension scheme, mutual insurance, and commuting allowance. Salary growth based on skills and ambitions.
• Flexible hours, managerial responsibilities, 25 days off plus RTT.

Why switch to Macadam? Because you are here...

• 100% valued. This is more than a job; it's a springboard. Your initiative is encouraged, and there are no limits to your potential.
• Growth opportunities. You are not just a number; your voice and ideas matter, and your career development is a priority.
• Innovation from the front row. With in-house AI and advanced digital tools, innovation is integral to our culture.

Recognize yourself in this description? Apply now and join a company that values its employees and their development.

Our website : www.macadam.eu

Profil : Who are you ?

• Bachelor's degree in business, marketing, IT, engineering, or related field. French C1, English B2, Spanish/Portuguese B2 are pluses.
• Skills: Proficiency in local & English language, planning, organization, presentation, communication, process improvement methodologies (Lean, Six Sigma), change management, IT project management, Office tools.
• Experience: Over 3 years in automotive/remarketing, project management, process improvement, cross-department collaboration.

Entreprise : MACADAM, leader in automotive inspection with over 19 years of experience, operates in 24 European countries with a network of over 200 employees in France, including 90% field inspectors. Committed to innovation and excellence, investing in training and process improvements to maintain market leadership.