Business Process Owner (Outbound Sales)

SumUp; Paris; Sur place; EUR 70 000 - 90 000; Plein temps

Résumé du poste

A leading FinTech company is seeking a Business Process Owner for Outbound Sales in Paris to drive the operational design and optimization of their sales processes. With responsibilities including lead management and campaign logic, this role requires significant experience in project management and strong analytical skills. Join a diverse team committed to empowering small businesses across the globe, with opportunities for professional development and a supportive work environment.

Prestations

Annual L&D budget of €2000

30 Days Sabbatical after 3 years

Referral Bonus

Qualifications

• 5+ years of relevant experience in project management or business consulting.
• Hands-on experience with a range of tools and evaluating their business impact.
• Ability to collaborate with technical teams and define requirements.

Responsabilités

• Lead the operational design and optimization of the outbound sales engine.
• Design lead management workflows, including scoring, routing, and attribution.
• Manage campaign logic and segmentation to maximize conversion.

Connaissances

Project Management

Marketing Automation

Data Analysis

CRM Tools

Collaboration

Fluency in English

Description du poste

Business Process Owner - (Outbound Sales)

At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses!

In this role, you will be leading the operational design, implementation, and optimization of our outbound sales engine.

What you’ll be doing :

• Design and implement lead management workflows, including scoring, routing, and attribution
• Manage campaign logic and segmentation to maximize conversion and pipeline generation
• Ensure CRM and outbound tools (e.g. Salesforce, Make, Sidekick) are properly configured, integrated, and aligned with team goals
• Support the rollout of new processes and automation in collaboration with the Outbound Growth Lead

Serve as the team’s go-to expert on outbound operations, driving adoption, maintaining clear documentation, and continually optimizing for performance

What we’re looking for :

• 5+ years of relevant experience (with at least 3 in project management, marketing automation, or business consulting)
• Proven track record improving sales processes and workflows across large, multidisciplinary teams (300+ stakeholders)
• Hands-on experience with a range of tools (CRM, no-code automation, and AI) and evaluating their business impact
• Ability to collaborate with technical teams, define requirements, and follow up on delivery, alongside strong data analysis skills (SQL, Snowflake, Salesforce reports)
• Fluency in English (additional French, Italian, German, or Spanish is a plus) and advanced Excel expertise

Why you should join SumUp :

Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office-first setup

Commitment to Diversity and Inclusion : Be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced

A dedicated annual L&D budget of €2000 for attending conferences and / or advancing your career through further education

30 Days Sabbatical : Enjoy the unique opportunity to take a well-deserved break with our 30 days sabbatical benefit after completing 3 years of employment with SumUp

Referral Bonus : Earn additional rewards by referring talented individuals to join the SumUp team

About SumUp

We believe in the everyday hero. Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founder’s mentality and a 'team-first' attitude, our diverse teams across Europe, South America, and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.

Outbound Outbound Sales • Paris, Paris, France