Business Development Manager

Freshworks Inc.; Paris; Sur place; EUR 30 000 - 45 000; Plein temps

Résumé du poste

A leading company in the SaaS sector seeks an individual contributor in sales to work from their Paris office. The role involves managing a high volume of outbound interactions, engaging with prospective customers, and collaborating with marketing and sales teams to achieve set objectives. Ideal candidates will have experience in sales, particularly in the French market, and possess strong communication skills and a passion for customer service and CRM tools.

Prestations

Life insurance

Learning & Reading budget of up to €1,000

Free lunch three times a week

Enhanced Maternity Leave

25 days paid annual leave plus 9 rest days

Employee Assistance Program (EAP)

Discounted tax support services

Qualifications

• First experience in sales or business development in high-velocity environments.
• Native level written and oral communication skills in French.
• Enthusiastic about helping clients and achieving sales goals.

Responsabilités

• Manage daily outbound interactions with prospective customers.
• Develop and manage lead pipeline to achieve revenue targets.
• Engage with senior managers to design and execute campaigns.

Connaissances

Customer service

Sales

Communication skills

Team collaboration

Self-motivation

Description du poste

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 locations to serve more than 65,000 companies — from startups to public companies — that rely on our SaaS solutions to improve customer experience (CRM, CX) and employee experience (ITSM).

Our cloud-based software suite includes Freshdesk (omni-channel support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.

Freshworks has been featured in global press including CNBC, Forbes, Fortune, and Bloomberg. We have been recognized as a BuiltIn Best Place to Work in San Francisco and Denver for the past three years. Our products have received TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price, and Best Relationship.

Job Description

1. Work from our Paris office as this is an onsite role.
2. Manage a large volume of daily outbound interactions with prospective customers via phone, email, and other media channels to raise interest, qualify leads, educate prospects, and connect them with our sales teams to achieve regional revenue targets as an individual contributor.
3. Develop and manage your lead pipeline by assessing, prioritizing, and moving multiple prospective clients simultaneously.
4. Define and execute plans to meet and exceed your role-based goals.
5. Engage with senior managers across marketing, sales, and operations to design and execute campaigns.
6. Continuously improve internal and external processes.
7. Utilize resources effectively, including marketing, pre-sales, and sales teams, to meet objectives.
8. Become an advocate for our brand and an expert in customer service and CRM.
9. Provide regular pipeline reports and conduct forecasting exercises.

Qualifications

1. Ideally, first experience in sales or business development, or equivalent practical experience in high-velocity sales environments. Cloud software sales experience is a plus.
2. Experience with the French Market.
3. Fast learner, driven to action, passionate about sales, customer service, and CRM tools.
4. Enthusiastic about helping clients, with high goal and customer orientation, self-motivation, charm, friendly persistence, excellent communication skills, and strong team collaboration.
5. Ability to thrive in a fast-paced, globally dispersed environment.
6. Native level written and oral communication skills in French. Additional EU languages are a plus.

Additional Information

• Life insurance
• Learning & Reading budget of up to €1,000 per year
• Free lunch three times a week in the office
• Enhanced Maternity Leave
• 25 days of paid annual leave plus 9 rest days
• Company-funded Employee Assistance Program (EAP) for employees and their families
• Discounted tax support services

At Freshworks, we are committed to creating a diverse and inclusive workplace that enables everyone to reach their potential, regardless of background, gender, race, sexual orientation, religion, or ethnicity. We believe diversity enriches our work environment and advances our company's goals.