Join our dynamic team in the heart of Paris as a Business Assistant in the Payments sector of our Commercial & Investment Bank, where your skills will drive success.
As a Business Assistant in our Payments team, your day will be filled with diverse tasks and impactful interactions. You'll play a crucial role in coordinating meetings, managing schedules, preparing documents, and facilitating communication among team members, ensuring the seamless operation of our team. Your exceptional organizational skills and proactive approach will streamline processes, enabling our bankers to deliver top-tier results.
Job responsibilities
- Manage advanced, proactive diary - facilitating swift set-up of client meetings both in-person and telepresence set up, and handle all logistics for client meetings, including taxi and room bookings, and printing.
- Manage complex, high volume email correspondence.
- Handle professional client interactions, maintaining a high level of confidentiality both internally and externally.
- Coordinate intricate travel arrangements, including flights, check-ins, VISAs, accommodation, and transportation, adhering to Corporate Policy, and manage frequent last-minute changes.
- Organize all aspects for offsite conferences and external events, including catering and transportation.
- Process expenses, reimbursements, and personal amounts owing (Concur).
- Navigate internal systems and trainings, staying informed about Corporate Policy (Cross-border, Compliance, Security travels, expenses).
- Collaborate with marketing teams for client events, including calendar alignment, nomination processes, invitations, and follow-ups.
- Become an integral part of the business, understanding group priorities and Banker expectations, and manage interactions with senior stakeholders skillfully.
- Partner with assistants across the CIB group locally and internationally to provide coverage during absences where necessary.
Required qualifications, capabilities, and skills
- Professional client handling and relationship-building skills with all clients and cover groups.
- Fluent in French and English with strong, executive communication style (written and oral) in both languages.
- Full competency in diary management, with the ability to understand competing priorities.
- Advanced organizational skills, ability to meet deadlines, demonstrate proactivity and ownership, and exhibit a positive, constructive attitude to drive senior management schedules and manage time effectively.
- Experience in effectively arranging travel, producing accurate itineraries, planning B & C options, navigating systems well, and applying good judgment on how to optimize travelers' time.
- High attention to detail and the ability to deliver high-quality results.
- Polished, professional approach, calm and composed manner, ability to work under pressure, team player with potential to act as a role model and lead by example.
- Ability to follow up without prompting, keep one step ahead of arrangements and requirements, and display good initiative and follow-through to completion.
- Team-oriented with strong networking skills, solution-focused, and able to quickly grasp the political landscape and key people within the organization.
- Proficiency in Microsoft Office.
- Understanding of the culture of a Commercial & Investment Bank.