Business Analyst – Permanent

Jobtailor; Le Havre; Sur place; EUR 42 000 - 60 000; Plein temps

Résumé du poste

Jobtailor is seeking a skilled professional in Le Havre to manage the maintenance backlog and incoming requests. You will perform functional analysis, prioritize requirements, and draft Jira tickets with cross-functional support to ensure timely project progress.

You will contribute to project requirements analysis, write clear functional specifications, and support testing and acceptance. Strong collaboration and communication are essential.

Qualifications

• Experience in functional analysis
• Management of a maintenance backlog / action plan
• Knowledge of IT and the insurance sector
• Strong writing skills
• Interpersonal skills and collaborative work
• Ability to challenge and reframe requirements
• Minimum 3 years' experience in a similar role

Responsabilités

• Manage the maintenance portfolio and maintenance request portfolio
• Analyze incoming requests and qualify/prioritize requirements
• Draft and update tickets in Jira with expert support as needed
• Monitor progress and provide tooling/methodology support
• Lead optimization of the maintenance backlog and ensure methodological framework
• Manage sprint planning and track ticket progress/QA interactions
• Oversee test feedback and follow-up on fixes
• Contribute to projects and assist with requirements analysis to support project managers
• Write functional specifications and assist with test preparation and acceptance processes

Connaissances

Functional analysis

Backlog management

Insurance IT knowledge

Strong writing

Interpersonal skills

Challenge requirements

3+ years experience

Description du poste

Responsibilities

• Management of the maintenance portfolio
• Management of the maintenance request portfolio
• Analysis of incoming requests
• Qualification and prioritization of requirements
• Drafting and updating tickets (Jira), with support from experts when needed
• Monitoring progress
• Tooling and methodology support
• Leading optimization of the maintenance backlog
• Ensuring proper application of the methodological framework
• Proposing improvements to our practices
• Sprint management
• Tracking tickets (progress, interactions with testers/QA, raising alerts when necessary)
• Managing test feedback and following up on fixes
• Contributing to projects
• Participating in project requirements analysis to support project managers (working in tandem)
• Writing functional specifications
• Assisting with test preparation and monitoring the testing/acceptance process

Qualifications

• Functional analysis
• Management of a maintenance backlog / action plan
• Knowledge of IT and the insurance sector
• Strong writing skills
• Interpersonal skills (collaborative work)
• Ability to challenge and reframe requirements
• Minimum 3 years' experience in a similar role