Brand & Storytelling Manager (Nonprofit)

Shelter House; Chantilly; Sur place; EUR 58 000 - 67 000; Plein temps

Avantages offerts par ce poste

Medical, Dental & Vision Insurance

401K with a 4% employer match

Paid holidays and birthday off

Team building events

Résumé du poste

Shelter House is seeking a Marketing and Communications Manager to lead internal and external communications, brand strategy, and storytelling. You will work with the Development team to amplify impact, support fundraising, and strengthen community partnerships through thoughtful content and campaigns.

The role requires a strategic thinker who can execute hands‑on across digital channels, events, media, and donor communications, with a passion for homeless and domestic violence services.

Qualifications

• Bachelor’s degree or equivalent in communications, marketing, PR, journalism, or related field.
• 3+ years of progressive marketing/communications experience in nonprofit or related area.
• Excellent writing, editing, and storytelling with cross‑channel messaging experience.
• Demonstrated ability to plan and execute integrated marketing campaigns from strategy to measurement.
• Strong hands‑on experience with social media, email marketing, website content, and digital communications.
• Experience with donor communications, fundraising campaigns, and event communications.
• Ability to manage multiple priorities, stakeholders, and deadlines with accuracy.

Responsabilités

• Develop and implement an integrated marketing and communications strategy aligned with Shelter House’s mission and fundraising goals.
• Own the brand voice and visual identity across print, digital, media, fundraising, and internal communications.
• Create an annual editorial/content calendar coordinating across departments and campaigns.
• Produce compelling stories through staff, partner, volunteer, and participant interviews with appropriate consent.
• Lead writing, editing, design coordination, and distribution of newsletters, reports, campaigns, and event materials.
• Manage website and digital content for accuracy, accessibility, and alignment with priorities.
• Oversee social media and platform-specific content to boost awareness and engagement.
• Plan and evaluate integrated digital and email campaigns to support fundraising and community outreach.
• Develop media relations, including press materials and interviews; coordinate inquiries.
• Support executive communications through talking points, speeches, and announcements.
• Collaborate with program and community teams to surface timely stories and updates.
• Coordinate donor communications and sponsor materials with Development team.
• Lead event marketing materials, coverage, and post‑event communications.
• Attend programs/events to capture content and represent the organization.
• Analyze performance metrics and translate into improvements for outreach.

Connaissances

Writing

Editing

Storytelling

Verbal communication

Social media management

Email marketing

Website content

Campaign management

Project management

Interviews/content capture

Vendor management

Travel readiness

Formation

Bachelor’s degree in communications/marketing/PR/journalism (or related)

Outils

Salesforce

GoFundMe

Canva

CMS platforms

Description du poste

Shelter House is seeking a Marketing and Communications Manager to lead internal and external communications, brand strategy, and storytelling. You will work with the Development team to amplify impact, support fundraising, and strengthen community partnerships through thoughtful content and campaigns.

The role requires a strategic thinker who can execute hands‑on across digital channels, events, media, and donor communications, with a passion for homeless and domestic violence services.