Brand Ambassador & Sales Assistant: Customer Experience

FRED PERRY LTD; Paris; Hybride; EUR 17 000 - 22 000; Plein temps

Résumé du poste

Fred Perry Ltd. is seeking a Sales Assistant to join our store team in Paris, France. You will be at the heart of customer experience, welcoming shoppers and representing the Fred Perry brand with a friendly, proactive approach.

Join a collaborative team, support store operations, stay organized, and contribute to a welcoming, stylish retail environment while learning about our products and trends.

Qualifications

• Strong communication and customer service skills.
• Ability to work in a fast-paced retail environment.
• Willingness to learn about the Fred Perry brand and products.
• Available to work weekends or at least one day per week.

Responsabilités

• Welcome all customers promptly and courteously upon entering the store.
• Represent and live the Fred Perry brand values with excellent service over transactions.
• Provide relevant customer feedback to managers, designers and buyers.
• Keep the shop floor and stockroom well organised, fully stocked and visually appealing.
• Adhere to health and safety procedures and follow security protocols to prevent loss.
• Use product knowledge to address customer needs and questions.
• Understand the returns policy and use it to strengthen customer relationships.
• Foster a cheerful, cooperative, and positive team atmosphere.
• Deliver friendly and professional communication in person and by phone.
• Engage in ongoing learning about the company, products, and retail trends.

Connaissances

Excellent communication

Interpersonal skills

Organized

Team player

Weekend availability

Description du poste

Fred Perry Ltd. is seeking a Sales Assistant to join our store team in Paris, France. You will be at the heart of customer experience, welcoming shoppers and representing the Fred Perry brand with a friendly, proactive approach.

Join a collaborative team, support store operations, stay organized, and contribute to a welcoming, stylish retail environment while learning about our products and trends.