Bilingual Events & Guest Experience Coordinator

JLL; Paris; Sur place; EUR 32 000 - 45 000; Plein temps

Résumé du poste

Audible is seeking an Events Coordinator to deliver outstanding customer service and manage multi-faceted events and hospitality spaces. The role will also support workplace operations, including mail and shipping duties, ensuring seamless daily activities and a lasting positive impression of the Audible brand.

Responsibilities include planning events, managing room bookings, coordinating catering, and maintaining show-ready spaces while adhering to safety protocols.

Qualifications

• Fluency in English and French (written and spoken).
• Exceptional customer service skills for internal and external customers.
• Experience planning and executing events, meetings, and hospitality functions.
• Strong organizational skills with ability to manage multiple priorities and last-minute requests.
• Problem-solving abilities and proactive approach to challenges.
• Proficiency with ticketing and booking systems.

Responsabilités

• Events, Meeting Rooms & hospitality spaces must be presentable and show-ready at all times.
• Execute and plan all requests across Events & Hospitality functions.
• Follow processes for deliveries and catering.
• Support workplace operations.
• Log maintenance issues and escalate via ticketing system as appropriate.
• Be proactive in communicating with the Team/Client and help find solutions when needed.
• Be a key player in Audible ERT program, responding to emergencies on behalf of Audible and Workplace Services.

Connaissances

Fluency English & French

Customer service

Event planning

Organization

Problem solving

Ticketing systems

Outils

Ticketing/Booking systems

Description du poste

Audible is seeking an Events Coordinator to deliver outstanding customer service and manage multi-faceted events and hospitality spaces. The role will also support workplace operations, including mail and shipping duties, ensuring seamless daily activities and a lasting positive impression of the Audible brand.

Responsibilities include planning events, managing room bookings, coordinating catering, and maintaining show-ready spaces while adhering to safety protocols.