Become a Luxury Brand Evaluator in Montpellier (French Speaking) - Apply Now

CXG; Montpellier; À distance; EUR 40 000 - 60 000; Temps partiel

Résumé du poste

A leading customer experience company is seeking luxury brand evaluators to assess customer experiences. The role offers flexible assignments and does not require prior experience, ideal for individuals passionate about luxury brands. Responsibilities include visiting stores and providing observational feedback. Earn fees based on mission complexity and reimbursement for purchases. Join a community connecting premium brands with evaluators worldwide.

Prestations

Flexible assignments

Compensation for evaluations

User-friendly management platform

Qualifications

• Must be at least 18 years old.
• Current customer of premium and luxury brands.
• Punctual, organized, detail-oriented, and reliable.
• Observant and passionate about customer experience.
• No prior experience required.

Responsabilités

• Choose assignments that align with your preferences.
• Visit luxury stores or evaluate online interactions.
• Observe and assess the customer experience.
• Provide feedback via questionnaires.

Connaissances

Detail-oriented

Observant

Organized

Punctual

Passionate about customer experience

Description du poste

Overview

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.

About the Role

As a luxury brand evaluator, you will discreetly assess customer experiences and provide feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

What you will be doing

1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in stores or online from home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.

Our Luxury Partners

Fashion & Couture

• Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana

Jewelry & Watches

• Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora

Beauty & Skincare

• Guerlain, Sephora, L’Oréal, Givenchy

Automotive

• Bentley, Jaguar, Genesis, Maserati, Vespa

Perks of the Role

• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.

How to Join the CXG Community

1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.

Compensation

• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.

Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

Requirements

• Must be 18 years of age or older.
• Current customer of premium and luxury brands.
• Not currently under contract with any retail brands, to ensure impartiality.
• Punctual, organized, detail-oriented, and reliable.
• Observant and passionate about customer experience.
• No prior experience is required; we value honest feedback from genuine customers.