Banking Ops Specialist: OCC & Digital Mailroom (Part-Time)

EngineersOfAI; Paris; Hybrid; EUR 21,000 - 34,000; Part time

Benefits offered by this job

Work from home budget

Fitness & wellness discounts

Swile vouchers

Public transportation

Work from home/from abroad

Premium N26 account

Job summary

N26 is seeking a Banking Operations Specialist (part-time) in Paris to join the Officials Contact Center & Digital Mailroom in the Operations department. You will help manage mail and inquiries, supporting multiple teams across Europe.

This role emphasizes teamwork, strong communication in French and English, and a proactive approach to process improvement. You will gain exposure to global operations and regulatory frameworks while contributing to day-to-day banking operations.

Qualifications

• Fluency in French and English (spoken and written).
• Strong collaboration and teamwork abilities.
• Clear and effective communication skills in a professional setting.

Responsibilities

• Process physical mail from the Paris branch and distribute to relevant teams across Europe.
• Sort incoming mail and prepare outgoing documents for digitisation by an external partner.
• Process digital inquiries and forward to the appropriate team.

Skills

French & English fluency

Team collaboration

Communication

Job description

About the opportunity

The Officials Contact Center & Digital Mailroom is a team in the Operations department of N26. It distributes inquiries from various stakeholders and channels to the responsible teams, detects synergies and implements improvements in collaboration with the expert teams.

We are now looking to hire a Banking Operations Specialist (part-time) - OCC & Digital Mailroom in Paris, that will assist the team in their daily business operations. You will also get great insights in one of Germany's most challenging and thriving fintech's while supporting almost every department in the company.

In this role, you will:

• Process incoming physical mail from Paris branch office location and support with mail distribution across teams of pertinence locally and in other locations in Europe

• Support the process of sorting incoming mail and preparing outgoing deliveries of documents to be digitised by an external partner

• Process incoming digital inquiries and forward them to their team of pertinence.

• Assist the team in defining internal responsibilities for certain types of documents and enhancing documentation matrix

• Partaking in process improvements and assisting in testing if required

What you need to be successful:

• You are confident with your friendly and communicative nature and have a reliable and solution-oriented way of working

• You demonstrate strong collaborative skills and thrives in team-oriented environments

• French and English fluency in both verbal and written communication is a must. Other languages would be a plus,

What we offer

• A fair, transparent, and confidential recruitment process.

• Step into a foundational role with the opportunity to grow your operational expertise within Banking Operations.

• Gain exposure to global operations and regulatory frameworks.

• Collaborate with diverse teams in a dynamic, fast-growing company.

• Enjoy a culture that values innovation, ownership, and continuous improvement.

• The opportunity to positively impact your career journey as you continue to grow with us 💥.

What’s in it for you:

• Accelerate your career growth by joining one of Europe’s most talked about disruptors 🚀.
• Employee benefits that range from a work from home budget, discounts to fitness & wellness memberships, Swile vouchers, public transportation, work from home/from abroad and more.
• As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members.
• Additional day of annual leave for each year of service.
• A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities, life experiences and family statuses.