Backup Engineer Analyst

AXA Group Operations; Paris; Sur place; EUR 50 000 - 70 000; Plein temps

Avantages offerts par ce poste

Diversity and Inclusion initiatives

Work-life balance programs

Résumé du poste

A leading international insurance firm in Paris is seeking a Backup Engineer Analyst to join its technical team. The role includes managing backup platforms, supporting automation scripts, and ensuring operational stability. Ideal candidates should have cloud knowledge, strong IT infrastructure skills, and 3+ years in backup environments. Proficiency in English is essential, and familiarity with French or Dutch is a plus. Competitive compensation and diverse work environment are offered.

Qualifications

• 3+ years of experience in backup environment required.
• Knowledge in scripting and automation for tech processes.
• Upper intermediate English level essential.

Responsabilités

• Fully responsible for Backup platforms.
• Installation and upgrades of backup systems.
• Analyze and document production processes.
• Support incidents in a 3rd level response team.

Connaissances

Cloud knowledge: Security, Networking, AWS, Azure

Scripting skills and automation

Strong general knowledge in IT and Datacenter infrastructure

Communication skills

Ability to work in dynamic environments

Customer centric and result orientation

Formation

Minimum 3 years of experience in backup environment

Upper intermediate level of written and spoken English

Outils

Commvault solutions

IBM Spectrum Protect V8 or later

Knowledge in Windows / Linux / VMware

Description du poste

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Main missions

The candidate will join an existing technical team and his role will require:

• To be fully responsible for Backup platforms
• Part of the project team (as an expert) for future backup solution
• Installation, upgrades, maintenance of the platforms
• Production monitoring and resolution of technical incidents
• Backup monitoring and reporting in direct relation with Manage Services
• Analyze and prepare accurate documentation for production.
• Incident, Problem and Change Management support, in an enterprise environment, providing 3rd level support
• Improvement and extension of operational system stability and performance
• Creation and improvement of operational guidelines, implementation guidelines and work instructions and necessary documentation
• Implementation of Standard Work Requests (based on AXA-Services standards, using ServiceNow)
• Troubleshooting incidents in the scope of the technical areas
• Develop scripts for automation and batches, in close collaboration with development teams.
• Creating scripts according to internal AXA standards and procedures.
• Ability to support and monitor services on production servers.
• Technical writing of the proper documentation according to internal regulations
• Ensure security is priority one: audit, vulnerabilities remediation,
• Ensure service levels meet requirements. Propose and implement action plan when required.
• Work with Project team to prepare project scope and troubleshooting of backup jobs on platforms (Oracle, SQL Server, Windows)
  
  

About The Job

Main missions

The candidate will join an existing technical team and his role will require:

• To be fully responsible for Backup platforms
• Part of the project team (as an expert) for future backup solution
• Installation, upgrades, maintenance of the platforms
• Production monitoring and resolution of technical incidents
• Backup monitoring and reporting in direct relation with Manage Services
• Analyze and prepare accurate documentation for production.
• Incident, Problem and Change Management support, in an enterprise environment, providing 3rd level support
• Improvement and extension of operational system stability and performance
• Creation and improvement of operational guidelines, implementation guidelines and work instructions and necessary documentation
• Implementation of Standard Work Requests (based on AXA-Services standards, using ServiceNow)
• Troubleshooting incidents in the scope of the technical areas
• Develop scripts for automation and batches, in close collaboration with development teams.
• Creating scripts according to internal AXA standards and procedures.
• Ability to support and monitor services on production servers.
• Technical writing of the proper documentation according to internal regulations
• Ensure security is priority one: audit, vulnerabilities remediation,
• Ensure service levels meet requirements. Propose and implement action plan when required.
• Work with Project team to prepare project scope and troubleshooting of backup jobs on platforms (Oracle, SQL Server, Windows)
  
  

Expected Skills & Experience

We are looking for someone with the following experience and skills:

Experience

• Minimum 3 years of experience in backup environment
  
  

Technical Skills

• Cloud knowledge: Security, Networking, AWS, Azure
• Commvault solutions
• IBM Spectrum Protect V8 or later expert
• Scripting skills and automation.
• Strong general knowledge in IT and Datacenter infrastructure
• Knowledge in Windows / Linux / VMware
  
  

Soft Skills / Transversal Skills

• Autonomous, teamwork spirit and “self-organized working”, respectful of the process.
• Curiosity, assertiveness, pro-active mindset.
• Customer centric and result orientation.
• Ability to work in dynamic, matrix-structured global organizations.
• Upper intermediate level of written and spoken English is a must.
• French or Dutch speaking would be appreciated.
• Respond promptly to incidents, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Be able to effectively operate within set guidelines, policies, procedures, and able to execute instructions with minimal supervision
  
  

What We Offer

We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  IT Services and IT Consulting

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