B2B Digital Project Manager – Business Portal

With worldwide reach across all continents, we at Geopost are a leader in parcel delivery and commerce solutions through our network of expert delivery brands, including: DPD, Chronopost, SEUR, BRT, Speedy and Jadlog.

Leveraging our industry-specific expertise, we are further growing the development of home & out-of-home delivery services. Moreover, our Pickup service offers one of the densest parcel shop and locker networks in Europe.

We are also expanding temperature-controlled solutions for food and healthcare businesses. In a world of acceleration and transformation, Geopost engages and embraces international e-commerce with Asendia services delivering innovative global direct to consumer solutions.

With 55,000 employees, we at Geopost endeavour to make commerce more convenient, profitable and sustainable for clients, customers and communities. Committed to becoming an international reference in sustainable delivery, we are the first global delivery company to have our roadmap to Net Zero by 2040 approved by the Science Based Targets initiative (SBTi).

Part of La Poste Groupe, we generated a €15.8 billion revenue and delivered 2.1 billion parcels worldwide in 2024.

Job Overview

We are looking for a B2B Digital Project Manager to join our Digital Services team. These roles involve managing the development and deployment of digital solutions tailored for business customers, focusing on the Business Portal.

• You will be responsible for overseeing the development of our digital business portal, designed to serve small, medium, and large enterprises. Your tasks will include:
• Defining and rolling out the strategy for the business portal, focusing on optimizing user experience.
• Collecting business needs, working with cross-functional teams (Marketing, IT, Sales), and delivering enhancements to meet the requirements of various business units.
• Ensuring seamless integration with existing systems and services to boost customer satisfaction and adoption.
• Monitoring portal usage through KPIs, including user acquisition, engagement, and retention.

Key Responsibilities

• Act as the business owner of group digital solutions, defining the digital services strategy, roadmap, and rollout in collaboration with Business Units (BU), IT, Marketing, Design, Operations, and Customer Service teams.
• Collect and coordinate BU needs, identifying service improvements through Design Thinking, and establishing value propositions and use cases.
• Benchmark competitors’ services, identifying market opportunities and ensuring differentiation.
• Manage projects in agile methodology, ensuring the right balance between quality, time-to-market, and budget. Identify and mitigate risks, and provide regular progress updates.
• Lead cross-functional workshops with international teams to gather requirements and best practices for effective service deployment.
• Create training materials and support documentation for internal and external teams, ensuring successful tool adoption.
• Coordinate end-to-end testing with BUs, ensuring smooth deployment and alignment with operational and commercial objectives.

Profile & Skills

• Experience: Minimum of 5 years of significant experience in B2B digital services project management, ideally with experience in portal management or shipping tools for enterprises.
• Language Skills: Fluent in English and French. A third language is a plus.
• Technical Skills: Strong knowledge of digital tools such as MS Pack-Office (Excel, Word, PPT), Jira, Confluence, and Google Analytics. Experience in managing cross-functional teams in agile environments.
• Project Management: Proven track record of managing large-scale projects in a digital environment, with a deep understanding of business needs and customer experience management.
• Industry Knowledge: In-depth knowledge of the e-commerce and logistics sectors, with an understanding of B2B customer expectations.

By joining Geopost, you become part of a dynamic international group!

You will have the opportunity to take on a role with real responsibilities, benefit from close managerial support, while enjoying a high level of autonomy in your day-to-day work.

Your skills, career aspirations, and the guidance of your manager will open up future development opportunities within Geopost, depending on available openings.

As a company committed to inclusion, we are proud signatories of the Diversity Charter and the 50+ Charter, reflecting our strong commitment to equal opportunities and the integration of talent across all generations.

Location: Issy-les-Moulineaux, France (with 2 days of home office per week). Occasional travel mainly within Europe (2 days per month).