AV Field Service Engineer - 80% Travel & Training

Christie Digital Systems; France; Sur place; EUR 35 000 - 55 000; Plein temps

Résumé du poste

Christie Digital Systems in France is seeking a talented technical customer service professional with a minimum of 2 years experience in the AV industry. This role involves diagnosing and addressing complex issues, performing on-site and remote maintenance and installations, including providing product training to customers. Candidates must possess a technical/electrical degree and demonstrate an understanding of industry regulations. A willingness to travel over 80% of the time is also required. Christie values equality and welcomes applications from diverse backgrounds.

Qualifications

• 2+ years of proven work experience in a technical customer service role.
• Familiarity with industry regulations and compliance standards.
• Ability to troubleshoot AV equipment using software and manuals.
• Flexibility to work onsite permanently.

Responsabilités

• Diagnose and address complex customer issues remotely and onsite.
• Perform repairs, maintenance, and installations on AV systems.
• Document work completed according to company SOP and standards.
• Provide product training to ensure effective system operations.

Connaissances

Technical customer service experience

Troubleshooting at the Board Level

Audio Signal Processing

Compliance standards understanding

Formation

Minimum Technical / Electrical Degree or Bachelor's in Electrical Engineering

Description du poste

Christie Digital Systems in France is seeking a talented technical customer service professional with a minimum of 2 years experience in the AV industry. This role involves diagnosing and addressing complex issues, performing on-site and remote maintenance and installations, including providing product training to customers. Candidates must possess a technical/electrical degree and demonstrate an understanding of industry regulations. A willingness to travel over 80% of the time is also required. Christie values equality and welcomes applications from diverse backgrounds.