Audio Visual Technician / AV support / AV Specialist

Astreya; Palaiseau; Sur place; EUR 30 000 - 50 000; Plein temps

Résumé du poste

Join a dynamic team as an AV Technician II, where you will engage with cutting-edge audio and video technologies. This role offers the chance to support high-profile events and corporate environments, ensuring seamless AV operations. You will be responsible for installing and maintaining AV equipment, troubleshooting technical issues, and collaborating with cross-functional teams. If you thrive in a fast-paced, innovative setting and have a passion for technology, this position is perfect for you. Embrace the opportunity to grow your skills while making a significant impact in the AV industry.

Qualifications

• 2-5 years of experience in AV/VC environments.
• Ability to read architectural and AV system drawings.

Responsabilités

• Install AV equipment and ensure SLAs are met.
• Troubleshoot issues during events and installations.

Connaissances

AV equipment installation

Wiring and termination skills

Troubleshooting and problem solving

Excellent communication skills

Customer service skills

Formation

High school diploma or GED

Outils

Crestron control systems

Audio/Video conferencing equipment

Structured cabling tools

Description du poste

Our AV Technician II will join our expanding team onsite with one of our global clients. The hire will be given the opportunity to work with some of the most innovative technologies in the world. Our AV Technician II will provide support for corporate AV / VC environments, and will confidently and quickly analyze problems using technical diagnostic skill sets, in order to effectively support and resolve issues. Technical responsibilities include high profile event support, audio, video, conferencing technology, projects, maintenance, support. Traveling to various client offices on occasion is required.

Scope :

• Works on assignments that are moderately difficult, requiring judgment in resolving issues
• Requires some instruction on new assignments and infrequent checks on daily work

Your Roles and Responsibilities :

• Participate in installation of all AV equipment and displays including: audio and video conferencing equipment, distributed audio, digital signage, control systems, and all presentation systems.
• Perform installation of structured cabling including pulling, terminating, and testing cat5e / 6, video, RGB, HDMI, DVI, and audio cables.
• Ensure that SLAs and daily deliverables are met, including ticket updates.
• Upload Crestron control programs to control processors and collaborate with remote program teams on control system certification.
• Assist with inventory management, including weekly/monthly stock levels, returning product (RMA), and addressing inventory DOA issues.
• Follow all client policies, standards, or safety guidelines.
• Engage in troubleshooting and problem solving during installations and events.
• Perform equipment setups, breakdowns, and troubleshoot issues during events.
• Complete pre-event checks as required.
• Liaise with cross-functional teams and internal users before and during events.
• Interface with end users and vendors to address requests and requirements.
• Identify and resolve issues impacting client conference rooms.
• Perform other duties as assigned.

Required Qualifications / Skills :

• High school diploma or GED with 2 to 5 years of related experience and/or training, or equivalent combination of education and experience.
• Ability to build productive relationships internally and externally.
• Exercise judgment within established procedures and practices.
• Ability to work independently.
• Strong wiring, termination, and installation skills for AV equipment.
• Excellent communication and customer service skills.
• Ability to read and understand architectural, electrical, structural, and AV system drawings.
• Flexibility to work day, evening, or weekend shifts and travel as needed.
• Valid driver’s license with a safe driving record.

Preferred Qualifications :

• Various industry certifications.

Physical Demand & Work Environment :

• Ability to sit, stand, stoop, and bend for extended periods.
• Dexterity to operate computers, power tools, and handle equipment.
• Ability to climb ladders, scaffolding, or lifts.
• Ability to drive and operate vehicles safely.
• Capability to lift up to 15 pounds regularly and up to 50 pounds occasionally.
• Prolonged sitting or standing for office tasks.
• Ability to move within an office environment and communicate effectively.