ATR - Maintenance Support Engineer

Airbus; Toulouse; Hybride; EUR 60 000 - 85 000; Plein temps

Avantages offerts par ce poste

Profit sharing

Employee savings plan

Remote working

6th week of paid leave

Well-being/health coverage

Career paths and development programs

Diversity and inclusion

Résumé du poste

ATR is seeking an experienced Maintenance Support Engineer to lead maintenance tech data support for operators. You will coordinate with a subcontracted team, manage data copies, and drive improvements across the Operability & Tech Data department.

The role requires 5+ years in aeronautics, knowledge of MIPD/AFI/AFR/MP, S1000D, and SAP. Fluency in English and French is essential; Italian is a plus. This position is based in Martin's team, Toulouse, with opportunities to shape new data services.

Qualifications

• Engineering degree or equivalent university training.
• 5+ years in aeronautical industry, engineering and support.
• Knowledge of Tech Data use for Line Maintenance manuals.
• Knowledge of S1000D Tech Data format.
• Basic understanding of Airbus SAP Tech Data production environment.
• Proactive, autonomous and customer-focused.
• Fluent in English and French; Italian is a plus.

Responsabilités

• Lead Maintenance Support activities with subcontractor coordination.
• Manage tech data Advanced Copies and Temporary Revisions.
• Coordinate with Operability group for improvements.
• Participate in user tests of Tech Data tools evolutions.
• Coordinate ATR Tech Data Connections semestrially.
• Support development of new tech data services with external partners.
• Back-up Tech Data Configuration & Finalization activities.

Connaissances

Fluent English/French

Customer-focused

Autonomous

Negotiation

Pedagogy

Formation

Engineering degree or equivalent

Outils

GILDA/GIDOCA

SAP

S1000D

Microsoft Office

Description du poste

Job Description

About us ATR is the world's number one aircraft manufacturer in regional aviation providing a new generation of turboprops. We are a joint venture between two European aeronautical heavyweights, Airbus and Leonardo. From the world’s largest cities, to our planet’s most remote regions, our purpose is to deliver air travel to people, communities and businesses in an innovative, sustainable and modern way. If you strive for excellence, are driven by ambition, trust and respect as we are, then get your career off to a flighting start with ATR! Our leadership profile: People Centric Entrepreneurial Inspiring Exemplary Innovative Humble At ATR you will work with passionate colleagues to make a difference in a human size company with attractive advantages! We are looking for a Maintenance Support Engineer to come onboard in our Engineering Directorate in Martin’s team: a team of 8 collaborators!

Your Mission

The Aircraft Operability – Support & Services team [EOX, 8 people] is part of the Operability & Tech Data department [EO] of ATR, in the Engineering directorate. EOX is in charge of developing and providing Engineering Support and Services to the ATR operators, either directly or through our Support directorate, in the Maintenance and Retrofit fields. We are organized in 3 groups, respectively in charge of:

• Answering the Retrofit requests on the whole fleet and maintaining the in-service configuration databases
• Ensuring maturity & relevance studies as well as finalization for the ATR Maintenance Tech Data; publishing and archiving all the ATR Tech Data; ensuring support to our operators on the Maintenance data & related tools.
• Developing the Operability and the Aircraft Operations Security Guidance (AOSG) activities for ATR.

Your main mission is to ensure operators support on maintenance tech data and on the related products, as well as to coordinate the support enhancement actions across our Operability & Technical Data department. You will lead the Maintenance Support activities at ATR. These activities are conducted with the support of a subcontracted team; while directly answering part of the requests, you will have to drive and control the activities of the subcontractor. When applicable, you will trigger Tech Data updates and improvements. You will also coordinate with the Operability group of the Aircraft Operability – Support & Services team to identify and drive potential Operability improvements emanating from the Maintenance Support operator requests. You will manage tech data Advanced Copies and Temporary Revisions, ensuring that the operators’ documentation is in line with their fleet configuration and always at the expected standards, especially in the frame of the Instructions for Continued Airworthiness regulations. You will take part in the user tests of the Tech Data tools evolutions, ensuring that the deliveries match our requirements and bring the expected improvements to our users. You will coordinate the preparation of the semestrial ATR Tech Data Connections, aiming at sharing the progresses made by the ATR Tech Data teams and the upcoming Tech Data evolutions for our customers. These Tech Data connections can cover Line Maintenance, Scheduled Maintenance or Retrofit Engineering topics, requiring coordination with all the teams of the EO department and with our counterparts in the Customer Support & Services directorate. In coordination with our Customer Support & Services directorate, you will take part in the development of new services around tech data and foster partnerships with external companies aimed at developing the Tech Data landscape and getting the higher possible added value for our operators. Finally, you will also act as a back-up for our Tech Data Configuration & Finalization activities, covering the Round Table and Tech Data monthly productions activities when the main holder of these activities is not available.

About you

You are holder of an Engineering degree or an equivalent University training and have a first experience (5y+) in the Aeronautical industry, and in the Engineering and Support fields. You know the ins-and-outs of Tech Data usage, especially for Line Maintenance manuals (MIPD, AFI, AFR, MP, WD, …). You know the S1000D Tech Data format. You have a basic understanding of the Airbus SAP Tech Data production environment. You are proactive, autonomous and customer-focused. Fluent in English and French (Italian is a plus). IT skills: Office suite, GILDA/GIDOCA, SAP. We are looking for results-oriented candidates. Constant exchanges within our Engineering and Support & Services directions require strong negotiation & pedagogy skills, as well as a strong customer orientation. … but above all, you are ready to take off with us to keep connecting communities and businesses and provide the best possible products and support to our customers!

Our Recruitment Process

Martin will contact you Innovative and digital assessment To get to know you better: interview with Martin then with a Talent Acquisition Partner

What we offer

• Highly competitive compensation package (profit and success sharing, employee savings plan…)
• Work-life balance (remote working, 6th week of paid leave, additional days off for family events…)
• Well-being / health (supplementary health & welfare coverage…)
• Career paths enabling employees to develop their skills and build a professional project
• Wide choice of development programs for soft and hard skills
• CSE: ATR (family and employee events) and Airbus CSE (travel, vacation camps …)
• Diversity and inclusion: Over 1200 men & women with more than 35 different nationalities work together in our teams ! ATR is committed to achieving workforce diversity and creating an inclusive working environment.
• We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

A propos d'ATR

ATR est le premier constructeur mondial d'avions régionaux et propose une nouvelle génération de turbopropulseurs. Nous sommes une filiale de deux poids lourds de l'aéronautique européenne, Airbus et Leonardo. Des plus grandes villes du monde aux régions les plus reculées de notre planète, notre objectif est d'assurer le transport aérien des personnes, des communautés et des entreprises d'une manière innovante, durable et moderne. Si vous recherchez l'excellence, si vous êtes animé par l'ambition, la confiance et le respect, alors faites décoller votre carrière avec ATR ! Notre Leadership Profile : Centré(e) sur l’humain un esprit entrepreneur inspirant(e) exemplaire innovant(e) humble Vous travaillerez avec des collègues passionnés pour faire la différence dans une entreprise à taille humaine avec des avantages attractifs ! Nous recherchons un Ingénieur Support à la Maintenance pour rejoindre notre Direction Engineering au sein de l'équipe de Martin : une équipe de 8 collaborateurs !

A propos de vous

TO BE UPDATED Vous êtes titulaire d’un diplôme d’ingénieur ou d’une formation universitaire équivalente et avez une première expérience (5+ ans) dans l’industrie aéronautique, et dans les domaines de l’Ingénierie et du Support. Vous avez des notions de Tech Data, en particulier sur les produits de la Maintenance en Ligne (MIPD, AFI, AFR, MP, WD, …) Vous connaissez la norme S1000D Vous avez une connaissance de base de l’environnement de production de la Tech data par le système Airbus SAP Vous êtes proactif, autonome, et orienté client Vous maîtrisez l'anglais et le français (l'italien est un plus) Compétences informatiques : suite Office, GILDA/GIDOCA, SAP Nous cherchons des candidats orientés Résultat. Des échanges permanents avec nos directions Engineering et Support & Services requièrent des compétences avérées de négociation et de pédagogie, ainsi qu’une forte orientation Client. ... mais surtout, vous êtes prêt à prendre votre envol avec nous pour continuer à connecter les communautés et les entreprises et à fournir les meilleurs produits ainsi que le meilleur soutien possible à nos clients !

Notre processus de recrutement

Vous serez contacté(e) par Martin. Évaluation innovante et numérique Pour apprendre à vous connaître : entretien avec Martin et ensuite avec notre Talent Acquisition partner

Ce que nous offrons

• Une rémunération très compétitive (prime d’intéressement et de participation, plan d'épargne salariale…)
• Un équilibre entre vie personnelle et vie professionnelle (télétravail, congés évènements familiaux…)
• Bien-être / santé (couverture complémentaire santé & prévoyance…)
• Des parcours de carrières permettant aux salariés de développer leurs compétences et de construire un projet professionnel
• Large choix de programmes de développement pour les soft skills et hard skills
• CSE : ATR (événements familiaux et salariés) et Airbus CSE (voyages, colonies de vacances…)
• Diversité : Environ 1200 hommes et femmes de plus de 35 nationalités différentes travaillent ensemble au sein de nos équipes ! ATR s'engage à assurer la diversité de son personnel et à créer un environnement de travail inclusif. Nous accueillons toutes les candidatures sans distinction d'origine sociale et culturelle, d'âge, de sexe, de handicap, d'orientation sexuelle ou de croyance religieuse.

Compliance and diversity statement

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth. Company: Avions de Transport Regional (ATR) GIE Contract Type: Permanent ----- Classe Emploi (France): Classe F12 Experience Level: Entry Level Job Family: Technical Data & Publications

We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.