ATR - Internship 2027 - Supplier Support Management M/F

Airbus; Blagnac; On-site; EUR 10,000 - 12,000; Full time

Job summary

ATR in Blagnac is offering an internship within the Customer Support & Services Directorate. You will join the supplier support management team, working with OEMs to ensure customer support activities are prepared and delivered per contracts and performance levels.

The role targets final-year Master’s students in Aeronautical or Aerospace Engineering with an interest in customer support, data analysis, and process optimization. An international, multicultural environment awaits.

Qualifications

• Final year of a master's degree in Aeronautical or Aerospace Engineering.
• Knowledge of Supply Chain or Logistics is a plus.
• Fluent in French and English.
• Interest in Customer Support and in-service product performance management.
• Strong interest in digitalization, data analysis and process optimization.

Responsibilities

• Define a global process for the Supplier Support activity.
• Serve as focal point and interface with OEM customers for supplier support.
• Identify and analyze gaps in OEM customer support for the in-service fleet.
• Prepare Customer Support Reviews with major OEMs to align ATR’s vision.
• Contribute to deployment of corrective and continuous improvement actions.
• Support mitigation actions to secure airline operations.
• Participate in creating and developing Power BI dashboards.
• Contribute to customer communications and follow-up.

Skills

Customer service mindset

Data analysis

Process optimization

Digitalization

Continuous improvement

French & English fluency

Education

Master's degree in Aeronautical or Aerospace Engineering

Job description

Job Description: Want to join the ATR adventure? An internship opportunity is open on our site in Blagnac! In 2025, ATR has been awarded the Happy Trainees label. 94.3% of students recommend our company after their work-study or internship. What We Will Achieve Together: Being an intern at ATR means being integrated into a team as a full member with a real scope of intervention and responsibilities. You will have the opportunity to learn and develop your skills and experience within a leading market!

Detailed description of the mission

As a member of ATR Customer Support & Services Directorate, you will join the supplier support management team, part of Customer Support Department. You will be part of a team working with ATR OEMs (Original Equipment Manufacturers) with the main objective of ensuring that customer support activities of subject OEMs are prepared and delivered as per contractual agreements, in line with expected performance level. Primary goal is to ensure and enhance ATR Customers’ satisfaction.

Responsibilities

• Define a global process to describe the framework of the Supplier Support activity.
• Acting as a focal point within ATR and as an interface with ATR customers for OEM Customer Support activities.
• Supporting the identification and analysis of gaps in OEM customer support activities for the in-service fleet.
• Assisting in the preparation of Customer Support Reviews (CSRs) with major OEMs to share and align ATR’s vision regarding supplier support activities and product performance.
• Contributing to the deployment of corrective and continuous improvement actions on the in-service fleet, based on reliability levels below G-MTBUR targets, premature or repetitive removals, or excessive maintenance costs.
• Supporting teammates in implementing mitigation actions when necessary to secure airline operations, including additional stock, commercial arrangements, and advanced standard exchanges.
• Participating in the creation and development of Power BI dashboards.
• Contributing to customer communications and the follow-up of customer-related topics.

This internship is designed for you

• You are in the final year of a master's degree in Aeronautical or Aerospace Engineering (knowledge of Supply Chain or Logistics is a plus).
• You have a strong interest in Customer Support, customer experience enhancement, and in-service product performance management.
• You are passionate about digitalization, data analysis, and process optimization.
• You have a mindset focused on continuous improvement and enjoy turning ideas into practical solutions.
• You are proactive, results-oriented, and willing to bring forward innovative ideas.
• You enjoy working in an international and multicultural environment.
• You have excellent written and verbal communication skills.
• You are fluent in both French and English.

Calendar

Starting date: March/April 2027
Duration: 6 months

Compliance & Diversity

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company: Avions de Transport Regional (ATR) GIE

Contract Type: Internship

Experience Level: Student

Job Family: Material Support & services

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.

Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [e-mail].

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Airbus pioneers sustainable aerospace for a safe and united world. The Company constantly innovates to provide efficient and technologically-advanced solutions in aerospace, defence, and connected services. In commercial aircraft, Airbus offers modern and fuel-efficient airliners and associated services. Airbus is also a European leader in defence and security and one of the world's leading space businesses. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions and services worldwide.