Associate Relations Manager F/M/X

Mars Food US, LLC; Aimargues; Sur place; EUR 70 000 - 90 000; Plein temps

Résumé du poste

A leading global pet food company in Aimargues is seeking an Associate Relations Segment Lead to manage labor relations and foster a positive workplace culture. Ideal candidates will have extensive HR experience and a strong understanding of French labor relations. This permanent position offers competitive benefits and the opportunity to work within a diverse team that shares a commitment to the company's principles.

Prestations

Best-in-class learning and development

Industry competitive salary and benefits package

Access to in-house Mars University

Qualifications

• Ability to influence and build relationships with all levels of associates.
• Capacity to handle confidential and sensitive information.
• Ideally has knowledge of French labor relations.

Responsabilités

• Lead the management of labor relations in RC France.
• Build sustainable relationships with leadership and social partners.
• Conduct trainings for line managers regarding performance management.

Connaissances

Extensive functional HR experience

Strong communication skills

Strong analytical and problem-solving skills

Ability to manage teams

Negotiation skills

Conflict management skills

Formation

University degree or equivalent in Human Resources

Master degree preferred

Description du poste

Job Description:

Location: Aimargues (30 min from Montpellier)

Type of contract: Permanent (CDI)

Entity: Mars IS France

The Royal Canin Associate Relations (AR) Segment Lead France is responsible for leading and shaping the AR strategy in Royal Canin in France with the objective to enable and amplify an inclusive, fair and positive workplace that safeguards the company’s culture and principles.

Key responsibilities include the management of labour relations in RC France delegated by the General Management and building the mid and long-term social strategy for RC. This includes the deployment of global, regional & local OD transformations (as part of the people strategy), in line with French labour law.

The role has a responsibility to act as the pulse of the business and identify associate and organization insights to segment leaders and to coach people leaders to create an environment of engagement and inclusivity in line with the spirit of the Mars culture.

Royal Canin France- campus site, is one of the most complex sites from a volume, level, and complexity standpoint. The role partners with the entity’s Global Management and People & Organization (P&O) Business Partners of the Head Quarter, the French market, Supply and MGS within an international environment.

What are we looking for?

• Minimum qualification: University degree or equivalent, preferably in Human Resources, Labor/Industrial Relations, Management, Legal
• Preferred qualification: Master degree; Combination of education and experience preferred
• Extensive functional HR experience in vision of social relations, understanding organisations and understanding (by experience) of managerial issues
• Experience in successfully carrying out negotiations with unions and IRP’s.
• Ideally experience / knowledge of French labor relations
• Ability to interact and develop relationships with all levels of associates, including senior management, to influence desired outcomes
• Ability to rapidly mobilize and manage teams
• Ability to work independently and efficiently, with minimal supervision, in a fast-paced environment
• Ability to handle and maintain confidential and sensitive information
• Strong communication skills, written and interpersonal
• Strong analytical, problem-solving, and decision-making skills
• Exceptional conflict management skills

What will be your key responsibilities?

AR Leadership & Relationship management

• Partner and build sustainable relationships with Leadership teams, P&O VP’s and P&O Heads, legal, H&W and other AR partners to achieve the goals aligned with the people agenda and business strategy.
• Consult and provoke senior stakeholders on people insights and key industry trends related to work and workplace
• Be the pulse of the business and report on associate and organization insights with use of Data
• Assess employment trends and initiate progressive employment practices to support our work, workforce, and workplace

Industry Relations (Union/WC) Leadership

• Establish collaborative and trustful relationships with all the social partners of the legal entity
• Lead with the team the negotiations of collective agreements with the Unions and coordinates the deployment and application of the agreements in the different units of the entity.
• Collaborate with the entity's Site and General Management and P&O to build the entity's (long-term) social strategy and leadership of managing change within a complex organization.
• Lead the Social Coordination RC France team to expose, challenge and align/harmonize new processes, new projects or future negotiations that concern all RC units in France.

People Leadership

• Leadership and Line Management of 5 functional experts and ensure performance and delivery of the AR team in RC France
• Foster a high-performance team culture by bringing the Mars High Performance Collaboration (HPC) Framework to life within the RC French AR team to drive team performance and engagement.
• Establish an environment that positions direct reports to drive and own solutions whilst developing a team of experts and talent succession with AR Royal Canin and broader P&O in RC

OD transformations and change

• Provide expertise and identify the optimum methodology for the implementation of OD changes
• Collaborates with P&O BP in OD projects, recommending the best deployment strategy for each project
• Lead by the team, the deployment of Royal Canin organizational changes from an Associate relations perspective with minimal noise and disturbance of the business, and execute in a fair and consistent manner

Work and Workplace issue resolution

• Ensure associate & business advocacy.
• Take escalation from direct reports in complex, high risk associate relations issues to ensure consistency and provide capability building through coaching.
• Ensure legal counsel is engaged as appropriate and partner with legal counsel on legal matters.
• Review, recommend and approve separations, separation options and transition assistance.
• Lead and perform associate relations investigations as appropriate & ensure appropriate tracking / communication / documentation.

Build LM capability for issue avoidance

• Ensure associate & business advocacy by building functional capability of line managers
• Provide coaching, counselling, and training to line managers and P&O partners in areas related to employment law, performance management to build performance capabilities in the Mars way
• Provide interpretation & consultation to ensure fair application

Culture Pulse & Managing future focused areas

• Serve as the guardian of the Mars culture and the Five Principles, and report on the pulse of the business by associate and organization insights
• Analyze Associate Relations cases and ensure root cause/broader issues are proactively addressed.
• Identify associate relations trends to ensure development of training and tools that address broader AR opportunities.
• Develop and deploy simplified associate relations policies, procedures and guidelines whilst ensuring legal and regulatory compliance.
• Responsible for continuous improvement to evolve the efficiency of AR service delivery

What can you expect from Mars?

• Work with diverse and talented Associates, all guided by the Five Principles.
• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.