Associate Cloud Operations Architect, EU-France (EMEA)

Amazon; Courbevoie; Sur place; EUR 50 000 - 80 000; Plein temps

Résumé du poste

Join Amazon Web Services as an Associate Cloud Operations Architect, where you'll drive customer adoption of AWS platforms. This role involves advising clients on solutions, providing technical guidance, and ensuring their AWS environments are operationally healthy. Ideal candidates will have strong customer-facing skills, a technical background in cloud services, and fluency in French and English.

Prestations

Work-life harmony

Diverse experiences and inclusive culture

Mentorship and career growth opportunities

Qualifications

• Experience in a similar role (Technical Account Manager, Consultant, etc.) is required.
• French proficiency required, in addition to English.
• Professional experience with AWS cloud offerings and programming skills with Java, Python, or similar.

Responsabilités

• Advise on AWS solutions and drive customer initiatives.
• Develop trusting relationships with customers and understand their needs.
• Collaborate with AWS Solutions Architects and Sales Account Managers.

Connaissances

Technical Account Management

Customer Advocacy

Technical Guidance

Problem-Solving

Communication

Formation

Bachelor's degree in Computer Science or related field

Outils

AWS

Azure

Google Cloud Platform

Docker

Kubernetes

Description du poste

Associate Cloud Operations Architect, EU-France (EMEA)

Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? Cloud Operations Architects (COA) drive our customers’ creative and transformative spirit of innovation across all technologies - including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to large enterprises in commercial and public sector.

The Role

As a Associate COA, you will help craft and execute on defined strategies to drive our customers’ adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical appetite to learn and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive customer initiatives working closely with leadership regarding incidents, trade-offs, support, and risk management.
You will provide advocacy and participate in strategic technical guidance to help customers plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.
The Associate COA is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success.



Key job responsibilities
You’ll advise on solutions, provide technical guidance and advocate for the customer
* Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
* Develop trusting relationships with customers, understanding their business needs and technical challenges
* Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management
* Consult with a range of partners from developers through to C-suite executives
* Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
* With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS
* Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning
* Solve a variety of problems across different customers as they migrate their workloads to the cloud


A day in the life
See what the team say about similar roles;

https://www.youtube.com/watch?v=M7j83fWoqmQ

https://www.youtube.com/watch?v=l48WpOmM5j4

About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc. · Understand operational parameters and troubleshooting for four (2) of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Architecture / Applications Development in a distributed systems environment · External customer-facing experience with the ability to clearly articulate to small and large audiences · Ability to juggle tasks and projects in a fast-paced environment
- French proficiency required in addition to English- Professional experience with AWS and/or other cloud offerings such as Azure, Google Cloud Platform etc. Programming or scripting skills with a combination of Java, Python Perl, Ruby, C#, and/or PHP Previous experience as a Software Engineer, Developer, Solution Architect, DevOps Engineer, etc. Understanding of DevOps practices and tools, including: Continuous Integration / Deployment, Puppet, Docker, Kubernetes, Chef etc.

Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

About the company

Amazon.com, Inc. is an American multinational technology company based in Seattle, Washington, which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is one of the Big Five companies in the U.S. information technology industry, along with Google, Apple, Microsoft, and Facebook. The company has been referred to as "one of the most influential economic and cultural forces in the world", as well as the world's most valuable brand.

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