Associate Account Manager

Kyriba; Saint-Cloud; Sur place; EUR 40 000 - 70 000; Plein temps

Résumé du poste

An innovative firm is seeking a dynamic professional to join their team, focusing on building strong customer relationships and driving sales success. This role involves supporting Account Managers, developing success plans, and ensuring customer satisfaction through a deep understanding of their needs. The ideal candidate will thrive in a fast-paced environment, showcasing their solution selling skills and business development acumen. Join a culture that values accountability, respect, and excellence, where your contributions will directly impact customer success and drive growth.

Qualifications

• 1+ year of experience in Solution Selling for software in Financial applications.
• Ability to build strong Customer relationships and work independently.

Responsabilités

• Support Account Managers and develop relationships with Customers.
• Negotiate effectively with Customer management to close sales.

Connaissances

Solution Selling

Business Development

Customer Relationship Management

Sales Support

Interpersonal Skills

Fluent in English

Formation

Bachelor's Degree in Business & Management

Description du poste

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Description de poste

It's fun to work in a company where people truly BELIEVE in what they're doing!

About Kyriba

Kyriba empowers CFOs and their teams to transform how they activate liquidity as a dynamic, real-time vehicle for growth and value creation, while also protecting against financial risk. Kyriba’s pioneering Active Liquidity Network connects internal applications for treasury, risk, payments, and working capital with vital external sources such as banks, ERPs, trading platforms, and market data providers.

Essential duties and responsibilities

• Provide support to the team of Account Managers within your territory.
• Develop and grow relationships with Customers within your territory.
• Work with Account Managers, Customer Success Managers, and our Customers to build and agree on a Success Plan or Maturity Roadmap, encompassing elements of :
• Account Governance (‘Stakeholder Management & Communications Cadence’)
• Adoption (‘Usage’)
• Expansion (‘Upsell’)
• Compliance (‘Over Usage’)
• Enablement (‘Training’)
• Work directly with internal teams on Customer programs that focus on :
• Renewals
• Satisfaction surveys (e.g., NPS / Industry Maturity Assessments)
• Marketing and User events
• Enablement
• Referencing
• Represent Kyriba and our solutions and services to Customers responsibly.
• Conduct business within your assigned accounts with an in-depth understanding of their strategies.
• Initiate selling activity where no relationship team or business partner is involved.
• Analyze situations and implement solutions or develop new approaches.
• Differentiate Kyriba offerings from competitors and create Customer preference.
• Negotiate with team members and business partners to define approaches and goals, especially for designing solutions or sales plans.
• Negotiate effectively with Customer management to close sales successfully.
• Support the development of business and sales strategies for communicating new developments to customer teams.

Education, Experience & Skills

• Bachelor's Degree in Business & Management.
• At least 1 year of proven experience in Solution Selling across business and IT for software in Financial, Sales, and Marketing applications.
• Strong track record of sales support, execution, and pipeline generation.
• Business development skills and understanding of software deal transactions.
• Ability to build strong Customer relationships.
• Charismatic team player, capable of working in a high-performance environment.
• Pugnacious attitude.
• Ability to work independently.
• Strong interpersonal skills.
• Fluent in English.
• Experience in selling SaaS solutions is an asset.

Kyriba Culture and Values

At Kyriba, we value a strong work culture, community, and ownership. We live by our “iCare” value system, demonstrating our care for clients and colleagues. We seek candidates who fit our culture and bring necessary talent and experience.

Innovation : We foster innovation and entrepreneurial thinking, reward achievements, and encourage efficiency and continuous improvement.

Customer Success : We aim to enable our Customers’ success by understanding their needs and developing solutions that provide actionable insights.

Accountability : We take personal responsibility, commit to continuous improvement, and go the extra mile for our Customers.

Respect : We respect diverse ideas, efforts, and viewpoints, achieving goals through teamwork, responsiveness, open communication, and positivity.

Excellence : We strive for excellence in all we do, delivering on our promises through leadership, teamwork, transparency, and integrity, and recognizing employee achievements.

Kyriba is an equal opportunity employer, committed to providing employment regardless of sex, race, creed, color, gender, religion, marital status, age, national origin, disability, sexual orientation, pregnancy, military status, citizenship, or genetic information.