Assistant Store Manager

GUESS?, Inc.; Laval-le-Prieuré; Sur place; EUR 30 000 - 40 000; Plein temps

Résumé du poste

A major retail fashion brand is seeking an Assistant Manager in Laval-le-Prieuré, France. You will be responsible for overseeing the customer experience, training and developing staff, and ensuring the store meets its sales and operational goals. A minimum of two years in a similar role is required, along with strong communication skills and the ability to manage multiple tasks effectively.

Qualifications

• Minimum two years of experience in a similar role.
• Proficiency in PC use and detailed report analysis.
• Ability to perform heavy lifting in excess of 30 pounds.

Responsabilités

• Oversee customer experience and store standards.
• Train and develop store staff.
• Meet or exceed profit expectations for sales.

Connaissances

Driving sales

Customer service

Training and development

Multitasking

Communication

Formation

High school education or equivalent

Description du poste

Overview

The Assistant Manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor, and maintaining the store standards on the selling floor and stockroom.

Reports To

Store Manager

Supervises

Assists management with all sales associates, desk associates, and stock associates

Essential Functions

People Development

• Training Completion: Ensure all associates complete training per company guidelines.
• Leadership by Example: Train, develop, and provide ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience.

Customer Experience

• Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team.
• Visual Merchandising: Maintain all visual merchandising standards, directives, promotions, and ensure overall cleanliness and organization of the sales floor and stockroom.

Drive Sales & Profitability

• Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.

Operational Effectiveness

• Payroll Management: Meet all payroll expectations.
• Loss Prevention: Control company assets by meeting all loss prevention measures.
• Policy Compliance: Execute and comply with all company policies and procedures.

Additional Responsibilities

• Decision Making: Use sound judgment when making decisions.
• Communication: Maintain excellent communication skills.
• Integrity & Respect: Act with integrity and respect.
• Adaptability: Adapt to changes required by the business.
• Multitasking: Ability to handle multiple tasks simultaneously.
• Additional Duties: Assume and complete other duties as assigned by the supervisor.

Job Requirements

• Minimum two years of experience with a proven track record for driving sales and profit results, and training and developing a team of individuals.
• Proficiency in personal computer use and detailed report analysis.
• High school education or equivalent preferred.
• Ability to perform heavy lifting in excess of 30 pounds.
• Ability to stand for a minimum of eight hours during scheduled shifts.

Brand

GUESS

Store

5964

Store Address

3003 Boul Le Carrefour, Laval, QC H7T1C8