Mission Description
As part of the Fine Jewellery & Timepieces team, the candidate will contribute to the development, implementation and monitoring of Retail projects, operational initiatives and other ad‑hoc missions (analyses, reporting, etc.) to improve efficiency and overall performance of the FJ&T category in the boutiques. Depending on the subject, he/she will interact with many other stakeholders, especially Business & Data Analysis, Merchandising, Marketing, Training, CRM, etc.
CRM & Business Analysis
- Analysis of CRM data for key launches
- Overseeing the global FJ&T events calendar: ensure tracking of all regional events and cross‑functional retail initiatives, reporting on KPIs and key quantitative & qualitative feedback
- Support on regional incentives (understand all incentives put in place & results, best practice sharing, gifts sourcing, etc.)
- Monitoring of the gifting strategy implementation and performance
Retail Projects & Operations
- Actively contribute to the development of retail tools to support our regional FJ&T teams in their operations (newsletters, assets, guidelines, etc.) and monitor the adoption and performance of such tools
- Manage vendor communications: coordinate logistics, communications and deadlines with external vendors and partners
- Conduct competitive analysis: analyse key luxury competitors, focusing on Retail initiatives, communication strategies, events and overall Retail efforts
- Monitor and share industry trends: lead monthly trend‑sharing sessions, managing and presenting relevant articles, videos and media that highlight new partners, experiences and media channels
Profile Required
- Student BAC+4/5 in Management or Business
- First experience in a retail environment would be appreciated in a boutique and/or in the headquarters
Stage à pourvoir pour Janvier 2026.
Key Competencies
- Curious, proactive and strategic
- Excellent analytical, communication and relationship‑building abilities
- Team‑focused with a desire to collaborate effectively
- Strong organizational skills with a keen eye for detail
- Understanding of Retail Operations & Customer Experience is a plus
- Excellent computer skills (Microsoft Excel, Word, PowerPoint, etc.)
- Fluent in French and English
Encourageant l'inclusion et la diversité sous toutes ses formes, Christian Dior Couture s'est engagé depuis 2013 dans une démarche en faveur de l'emploi des personnes en situation de handicap, et de la valorisation de toutes les singularités.