Assistant Front Office Manager

Eastmen Human Resources B.V.; France; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A hotel management company in France is seeking an Assistant Front Office Manager to support daily operations, train staff, and ensure high-quality guest service. Responsibilities include budgeting, handling guest complaints, and contributing to process improvement. This position offers competitive salary, performance bonuses, and professional development opportunities.

Prestations

Competitive salary with performance-based bonuses

Comprehensive health and retirement benefits

Professional development and training programs

Employee recognition and rewards

Opportunities for career advancement within the hotel

Responsabilités

• Support the Front Office Manager in daily operations.
• Train and supervise receptionist staff.
• Monitor and ensure high-quality guest service.
• Assist in budgeting and financial reporting.
• Handle escalated guest issues and complaints.
• Contribute to continuous process improvement.

Description du poste

Assistant Front Office Manager
Responsibilities:
Support the Front Office Manager in daily operations.
Train and supervise receptionist staff.
Monitor and ensure high-quality guest service.
Assist in budgeting and financial reporting.
Handle escalated guest issues and complaints.
Contribute to continuous process improvement.
Benefits:
Competitive salary with performance-based bonuses
Comprehensive health and retirement benefits
Professional development and training programs
Employee recognition and rewards
Opportunities for career advancement within the hotel