Assistant(e) de clientèle ADV Grands Compte - Alternance

SOCOTEC; Cesson-Sévigné; Sur place; EUR 50 000 - 70 000; Plein temps

Résumé du poste

A leading company in the industry is seeking a senior account manager to oversee key client relationships and drive business growth. The role involves strategic planning, ensuring client satisfaction, and collaborating with internal teams to meet objectives. Ideal candidates will have proven experience in account management, strong communication skills, and a customer-focused approach.

Qualifications

• Proven experience in account management or sales.
• Excellent communication and interpersonal skills.
• Ability to analyze data and develop strategic plans.

Responsabilités

• Develop and maintain strong relationships with key clients.
• Understand client needs and provide appropriate solutions.
• Coordinate with internal teams to deliver on client expectations.

Connaissances

Communication

Interpersonal Skills

Problem Solving

Customer Focus

Formation

Experience in account management or sales

Description du poste

Job Description

The senior account manager is responsible for managing key client relationships, ensuring client satisfaction, and driving business growth within assigned accounts. This role involves strategic planning, coordination with internal teams, and maintaining high levels of customer service to meet client needs and company objectives.

Responsibilities

• Develop and maintain strong relationships with key clients
• Understand client needs and provide appropriate solutions
• Coordinate with internal teams to deliver on client expectations
• Identify opportunities for account growth and new business
• Manage contract negotiations and renewals
• Prepare reports on account status and performance

Qualifications

• Proven experience in account management or sales
• Excellent communication and interpersonal skills
• Ability to analyze data and develop strategic plans
• Strong problem-solving skills and customer focus