Assistant d'agence H/F

TN France; Angoulême; Sur place; EUR 20 000 - 40 000; Plein temps

Résumé du poste

An established industry player is seeking a dedicated professional to manage customer requests and ensure the smooth operation of the Sales Department. This role involves handling complaints, conducting commercial analyses, and maintaining quality monitoring. If you are passionate about customer service and thrive in a dynamic environment, this opportunity is perfect for you.

Responsabilités

• Manage rental or information requests.
• Follow up and conduct commercial analysis of processed files and/or orders.
• Ensure quality monitoring and customer reporting.
• Handle customer complaints.
• Provide the link with the network and the Service Management.
• Manage and control invoicing.
• Perform any tasks necessary for the smooth operation of the Sales Department.

Description du poste

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Responsibilities:

1. Manage rental or information requests.
2. Follow up and conduct commercial analysis of processed files and/or orders.
3. Ensure quality monitoring and customer reporting.
4. Handle customer complaints.
5. Provide the link with the network and the Service Management.
6. Manage and control invoicing.
7. Perform any tasks necessary for the smooth operation of the Sales Department.