Assistant Charge de recouvrement et Coordinateur Credit (H / F / X) - CDI - Clamart (92)

MDLZ FR Sales; Clamart; Sur place; EUR 35 000 - 55 000; Plein temps

Résumé du poste

An established industry player in the snacking sector is seeking a dedicated professional to join their Credit & Collections Management team. This role offers the opportunity to engage with customers, resolve complex queries, and drive financial operations efficiently. You'll collaborate cross-functionally to ensure smooth debt collection processes while minimizing invalid debts. If you're passionate about using your analytical skills in a fast-paced environment, this position is a great fit. Join a company that values its employees and is committed to their professional growth.

Qualifications

• Hands-on experience in credit control and order-to-cash processes.
• Strong analytical and problem-solving abilities.

Responsabilités

• Resolve complex customer queries and manage escalations.
• Coordinate governance meetings with senior stakeholders.
• Collaborate with sales to minimize overdue collections.

Connaissances

Numerical skills

Analytical skills

Logical reasoning

Customer-facing experience

Problem-solving skills

Formation

Experience in consumer goods

Credit control experience

Outils

Microsoft Office

Description du poste

Are You Ready to Make It Happen at Mondelēz International?

Join our mission to lead the future of snacking. Make it possible.

You will work in bill-to-cash management and handle customer service finance operations, including credit management (assessing credit risk and limits, order hold/release), cash collections, and accounts receivables activity. This includes strategies, prioritization, and management of disputes/deductions, trade claims, and invoice processing as part of the trade funds management process. You will work closely with the Business Process Owner partner and cross-functionally with sales, finance, internal controls, and other CS&L sub-functions.

How you will contribute

• Resolve complex queries escalated for a portfolio of customers.
• Coordinate and chair governance meetings with senior stakeholders.
• Visit customer premises to discuss and recover invalid debt with senior stakeholders in the customers' organizations.
• Take ownership of deductions and work with sales and other stakeholders to reduce opportunities for customers to make deductions.
• Collaborate with sales and other functions to manage debt collection and quickly resolve issues, ensuring collection of overdues is minimized along with invalid debt.

What you will bring

A desire to drive your future and accelerate your career, along with the following experience and knowledge:

• Good numerical, analytical, and logical reasoning skills.
• Hands-on experience with Microsoft Office applications.
• Experience in a fast-moving consumer goods or consumer packaged goods company.
• Experience in a customer-facing role.
• Experience in an order-to-cash environment.
• Credit control experience.
• Strong analytical and problem-solving skills.

More about this role

Additional details about the position, such as requirements, education, travel, and relocation support, will be provided here.

Business Unit Summary

We value our talented employees and strive to help them grow professionally before recruiting new talent. If you find this position suitable, we encourage you to apply!

Our people make all the difference in our success

Mondelēz International is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

Excited to grow your career?

We value our talented employees and aim to support their professional growth. If you believe this position is right for you, please apply!

Job Details

• Type: Regular
• Departments: Credit & Collections Management (BTC), Customer Service & Logistics
• Key Skills: Administration, Credit Control, Copy Editing, EMC, Back Office Support
• Employment Type: Full-Time
• Experience: [Specify years]
• Vacancy: 1