Area Services Manager

JR France; Boulogne-Billancourt; À distance; EUR 50 000 - 70 000; Plein temps

Résumé du poste

A leading company in the electric vehicles sector is seeking a Zonal Service Manager for the Europe Region. This remote-based position requires overseeing dealer performance and driving after-sales service growth. Ideal candidates will have extensive service marketing experience and be fluent in English and French, with additional languages being a plus.

Qualifications

• Extensive service marketing experience required.
• Knowledge of dealer service and parts operations.
• Fluency in English and French is essential.

Responsabilités

• Oversee dealer service performance and establish workshops.
• Drive growth in After Sales Service and achieve targets.
• Manage spare parts and ensure new model service readiness.

Connaissances

Service marketing experience

Dealer service knowledge

Territory management

Fluency in English

Fluency in French

Fluency in German

Fluency in Italian

Fluency in Spanish

Description du poste

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Client:

Royal Enfield

Location:

Job Category:

Other

EU work permit required:

Yes

Job Reference:

6079735608618516480327619

Job Views:

3

Posted:

08.06.2025

Expiry Date:

23.07.2025

Job Description:

The Zonal Service Manager (Europe Region) is a remote-based role, primarily in France, within the Electric Vehicles Division. Responsibilities include overseeing dealer service performance, establishing EV service workshops, driving growth in After Sales Service, achieving workshop loading targets, ensuring penetration of warranty and assistance programs, supporting strategic spare parts planning, resolving customer complaints, promoting service campaigns, leading product quality reporting, designing service schemes, ensuring customer communication, managing spare parts, ensuring new model service readiness, onboarding new dealers, and boosting dealer profitability. The role requires extensive service marketing experience, knowledge of dealer service and parts operations, territory management, dealer contact experience, and fluency in English, French, and ideally another language such as German, Italian, or Spanish.

The position is part of Flying Flea, a brand under Royal Enfield that combines authentic design with cutting-edge technology in electric vehicles, supported by a team of over 200 engineers.