Area Services Manager

JR France; Asnières-sur-Seine; À distance; EUR 55 000 - 75 000; Plein temps

Résumé du poste

A leading company in the Electric Vehicles Division is seeking a Zonal Service Manager for the Europe Region. This remote-based role involves overseeing dealer performance, establishing workshops, and enhancing service strategies. Ideal candidates will have a background in service marketing, dealer operations, and fluency in multiple languages, aimed at maximizing dealer profitability and service quality.

Qualifications

• Extensive service marketing experience in the automotive sector.
• Knowledge of dealer service and parts operations.
• Fluent in English and French; proficiency in another language is a plus.

Responsabilités

• Oversee dealer service performance in the Europe region.
• Establish electric vehicle service workshops.
• Drive growth in after-sales services and ensure compliance with safety norms.

Connaissances

Service marketing

Dealer service operations

Territory management

Customer complaint resolution

Description du poste

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Client:

Royal Enfield

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

6079735608618516480327678

Job Views:

3

Posted:

08.06.2025

Expiry Date:

23.07.2025

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Job Description:

The Zonal Service Manager (Europe Region) role is a remote-based position, primarily in France, within the Electric Vehicles Division. Key responsibilities include overseeing dealer service performance, establishing EV service workshops, driving growth in after-sales services, ensuring compliance with safety norms, and supporting strategic planning for spare parts. The role also involves customer complaint resolution, promoting service engagement campaigns, product quality reporting, designing service schemes, and ensuring new model service readiness. The ideal candidate should have extensive service marketing experience, knowledge of dealer service and parts operations, territory management experience, and fluency in English, French, and ideally another language such as German, Italian, or Spanish. The position aims to enhance dealer profitability and service absorption ratios, requiring proactive management and strategic planning to meet organizational targets.