Area Director of Sales

Accor; Issy-les-Moulineaux; Sur place; EUR 70 000 - 100 000; Plein temps

Résumé du poste

A leading company in the hospitality industry, Accor, is seeking an Area Director of Sales & Marketing to maximize revenue and lead sales initiatives across several hotels. This role demands a dynamic leader with a proven track record in hotel sales, who is dedicated to enhancing customer service and operational efficiency. The successful candidate will demonstrate strong leadership, communication skills, and the ability to work under pressure while achieving collective business goals.

Qualifications

• Ten years of hotel sales and management experience required.
• Proficiency in computer skills and sales techniques.
• Knowledge of hotel operations and food and beverage services.

Responsabilités

• Responsible for maximizing revenues for assigned hotels.
• Oversee management of sales teams and event planning.
• Analyze market trends and adjust pricing strategies.

Connaissances

Communication

Sales Skills

Negotiation

Customer Service

Formation

Bachelor’s Degree

Outils

Microsoft Office

Database Management

Description du poste

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.

Job Description

Reports To : VP, Hotel Operations

Supervises : One to three Sales Managers and / or Coordinators

General Purpose : The Area Director of Sales & Marketing is responsible for maximizing all revenues coming in to the assigned hotels while maintaining excellent customer service for both internal and external customers

Specific Responsibilities :

Efforts will include, but not be limited to, hiring, training and management of sales and yield management teams, analysis and reporting of sales metrics, oversight of all events from a brand perspective; management of advertising, electronic outreach and public relations efforts to all market segments and oversight of all print and electronic communication tools

Directly responsible for achieving and maximizing all assigned hotels’ revenues while consistently delivering the best service, quality and value to every customer, every time.

Maintains effective and positive involvement with key community and networking organizations.

Analyzes assigned hotels’ demand segments, sources of business for each market and demand segment, and manages pricing and rooms inventories to maximize revenues and profits

Knows the principal competition for each segment and leverage hotel's relative strengths against each

Meets or exceeds sales goals for group bookings / corporate accounts, new leads, contacts and number of weekly sales calls

Personally demonstrates a commitment to customer service by soliciting and responding promptly to guest needs

Finalizes contracts for group bookings

Converses with hotels department heads to plan function details, such as space requirements, publicity, time schedule, food service and decorations

Executes cut-off dates on group bookings

Plans and conducts pre-cons and post-cons

Prepares and mails brochures, menus to prospective clients

Analyzes requirement of function, outline available hotels facilities and service offered and quote pricing

Assists in planning and participating in sales blitz for each property

Aggressively pursues all appropriate opportunities for outside customer solicitation and relationship building

Other duties as assigned by your supervisor or manager.

Qualifications

Computer competency required : Proficiency with Microsoft Office, Database Management, and Web Browsing.

Must be positive, results oriented and able to work under pressure

Excellent written and verbal communication skills and ability to work with a diverse group of team members including sales managers, food and beverage staff, public relations professionals and journalists

Demonstrated sales ability

Proven success with prospecting and solicitation of new business

Must be available to work some nights and / or weekends. Position requires dedication to clients and a minimum of 45 to 55 hours per week

Ability to identify and develop accounts with individual guest room needs

Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve concerns

Strong sales skills with thorough knowledge of sales techniques, ability to up sell products and services, and proven closing ability

Ability to anticipate and analyze client needs and effectively negotiate pricing

Knowledge of contractual agreements and associated legal implications.

Aggressive, self-motivated work habits.

Knowledge of Hotel operations, services, and facilities.

Knowledge of Food and Beverage and Banquets and Catering

Must pass a background check

Education / Formal Training :

Bachelor’s Degree required

Experience :

Minimum ten years of hotel sales and management experience required.

Travel Requirements

Travel will be required to assigned properties on a regular basis.

Some further travel may be required for conferences and other meetings.

Additional Information