Apprenticeship-Data & CRM Project Manager

American President Lines; Marseille; Sur place; EUR 35 000 - 50 000; Plein temps

Résumé du poste

Join a leading global shipping company in Marseille as part of the Business Transformation team. You'll manage master data within the Nova CRM, ensuring quality and compliance while working closely with cross-functional teams. This role offers a unique opportunity to contribute to innovative data solutions in a dynamic environment.

Qualifications

• Currently pursuing a Master’s degree (Bac+5) in Data.
• Good command of English for professional communication.
• Knowledge of Salesforce or Agile methodology is a plus.

Responsabilités

• Define and prioritize the product backlog in alignment with business objectives.
• Coordinate with the IT team for feature development.
• Ensure compliance with data protection and security standards.

Connaissances

English

Analytical Thinking

Agile Methodology

Formation

Master’s degree in Data

Outils

Salesforce

Excel

PowerPoint

Description du poste

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ID: 558523

Location:

Marseille, FR

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

YOUR MISSIONS

You join the Business Transformation team in charge of governing master data within the Nova CRM, based on Salesforce. This tool centralizes all interactions related to customer service and the sales process. Working closely with Product Owners and following an Agile methodology, you help ensure the quality, consistency, and proper management of the data used in Nova.

WHAT WILL YOU DO?

• You define and prioritize the product backlog in alignment with business objectives.
• You qualify and document requirements, user stories, and acceptance criteria.
• You coordinate with the IT team to ensure timely and high-quality feature development.
• You supervise testing and ensure deliverables meet defined requirements.
• You contribute to writing user guides and release notes.
• You ensure compliance with industry standards, particularly regarding data protection and security.

WHO ARE WE LOOKING FOR?

• You are currently pursuing a Master’s degree (Bac+5) in the field of Data.
• You have a good command of English (reading, writing, and professional communication).
• Knowledge of Salesforce or Agile methodology is a plus.
• You are proficient in office tools (Excel, PowerPoint, etc.).
• You are able to prioritize and manage multiple tasks in a dynamic environment.
• You demonstrate analytical thinking, rigor, and synthesis skills.
• You are capable of working cross-functionally with diverse teams.