Apprenticeship - Casino Content Operations Assistant F/M

Betclic Group; Bordeaux; Hybride; EUR 25 000 - 35 000; Plein temps

Résumé du poste

Join a forward-thinking company as a Casino Content Operations Assistant, where you'll dive into the exciting world of iGaming. This role offers hands-on experience in game management, from setup to quality assurance. You'll collaborate with a passionate team, ensuring the best online casino experience while enjoying a healthy work-life balance. With a hybrid work model and numerous perks, this apprenticeship is the perfect opportunity to kickstart your career in the dynamic tech industry. Embrace innovation and growth in a vibrant environment that values diversity and inclusion.

Prestations

25 days of paid leave

Ticket Restaurant card

100% health insurance coverage

50% reimbursement of public transport costs

Hybrid work model

On-site sports classes

Extraordinary office spaces

Internal events

Qualifications

• Strong attention to detail and excellent organizational skills.
• Proficient in using spreadsheets and project management tools.

Responsabilités

• Create games in the internal platform and manage game IDs.
• Assist with player operations and resolve casino-related issues.

Connaissances

Attention to detail

Organizational skills

Communication skills

Spreadsheet proficiency

Teamwork

Formation

Bachelor's degree or equivalent

Outils

Basecamp

JIRA

Description du poste

WE ARE BETCLIC

Betclic, European leader in sports betting, is much more than just an online gaming site! Also offering Poker, Horse Racing, and Casino games across various countries and continents, it is an inspiring and forward-thinking company: every day brings new challenges in a modern and dynamic environment. As an influential player in the tech industry, with strong and sustained growth over the years, we believe in innovation through diversity and inclusion and encourage everyone to reach their full potential. With our multicultural team, we provide an optimal, safe and responsible gaming experience, powered by cutting-edge technology.

WHY JOIN US?

At Betclic, success comes from passionate and committed teams. Here’s why you’ll love working with us:

An international and creative environment where every project is an opportunity to innovate

Hypergrowth that brings new challenges and development opportunities every day

A healthy work-life balance: flexible remote work and workplace well-being are essential pillars for us.

A unique and friendly atmosphere, with 1,300 employees across 5 countries and our headquarters in Bordeaux

Are you passionate about sports and tech? Join us and help shape the future of online gaming!

ENTER THE GAME

As a Casino Content Operations Assistant you will join the Casino Games team, composed of passionate professionals dedicated to delivering the best online casino experience. This role offers hands-on experience in both the commercial and operational facets of game management and is ideal for someone eager to start their career in iGaming.

YOUR ROLE WITHIN BETCLIC
In this role, your main missions will be:

Commercial Support (3 Days/Week)

• Game Setup & ID Management: Create games in our internal platform Atlas, manage game IDs, and coordinate with providers.
• Game Information Entry: Input key game data (e.g. RTP, categories) into internal systems.
• Compliance & Media Coordination: Upload certificates, handle thumbnail/media requests, and manage assets via Basecamp.
• Quality Assurance: Run QA tests on games before release.
• Studio Interaction & Game Positioning: Attend studio meetings (as an observer) and assist with lobby game placement.

️ Operations Support (2 Days/Week)

• Player Operations: Help solve casino-related player issues and assist with Game Play Checks (GPCs).
• Market Research: Benchmark competitors and analyze trends.
  
• Studio Launch Prep: Support launch activities including JIRA ticket creation and documentation.
• Compliance Checks: Assist in internal reviews of game compliance.

WHO ARE WE LOOKING FOR?
We are looking for passionate and curious professionals who bring kindness and a touch of enthusiasm!

This apprenticeship is for you if:

• You have strong attention to detail and excellent organizational skills
• You communicate clearly and effectively (written and spoken)
• You're comfortable working with spreadsheets, Basecamp, and JIRA (training provided)
• You’re interested in online casinos and digital entertainment
• You’re a proactive learner who enjoys teamwork and fast-paced environments
• And finally, you speak English fluently

WHAT ARE THE RECRUITMENT STEPS?

If your application is shortlisted, Mathilde will contact you within a week for an initial HR screening (15 minutes). Then, you will complete the AssessFirst test (personality, motivation and cognitive reasoning). You will then meet your future manager, Alex - Casino Games Manager. Finally, Mathilde will conduct a final HR interview to review your AssessFirst results together.

The recruitment process usually takes between 4 to 6 weeks to ensure an optimal experience for you.

WHAT CAN YOU EXPECT?

25 days of paid leave and 10 RTT days
️ A Ticket Restaurant card credited with €11 per day (€6 per day funded by Betclic)
???? 100% health insurance coverage for you and your children
50% reimbursement of public transport costs or an annual sustainable mobility allowance (€230 for commuting with sustainable transport)
Hybrid work model
Extraordinary office spaces with a rooftop where you can enjoy sunny breaks with a view of the Cité du Vin
Internal events to liven up your daily life
️ On-site sports classes and organized tournaments (Pilates, circuit training, boxing, yoga, futsal, padel, tennis…)

Apprenticeship contract, available from september in Bordeaux.
Betclic Group – 117 Quai de Bacalan, 33300 BORDEAUX.