Apprenticeship - Billing and Cash Collection

At Yousign, we are reinventing the electronic signature experience with a fast, legal, secure and 100% European SaaS solution.

Founded in 2013 by Luc Pallavidino and Antoine Louiset in Caen, our scale-up is now present in France, Italy and Germany!

Our goal? To become the European leader in electronic signatures by enabling freelancers and SMBs to simplify their workflows.

In order to achieve this…

• 2019: we integrated into the eFounders, one of the best SaaS start-up studios in Europe,
• 2021: we raised 30 million euros from the eFounders and Lead Edge Capital, famous for having invested in BlaBlaCar, Asana, Zoom, Spotify and Uber.

We offer two e-signature solutions:

• a web app, ready to use and accessible from anywhere,
• an API (Application Program Interface), which can be easily integrated into business software.

At this time, Yousign is:

• more than 200 yousigners in our offices in Paris and Caen, or in full-remote (+40% are working remotely)
• more than 18,000 customers who trust us on a daily basis
• over 4 million signatures every month
• An impressive annual growth rate, which makes us the most successful e-signature scale-up in Europe.

Gender Equality Index 96/100

Job Description

As a Billing and Cash Collection team member at Yousign, your role will be to contribute to all topics related to invoicing by interacting with various teams: Sales, Customer Service, Operations, etc. Due to our business positioning, a very large volume of invoices is generated daily by our billing software. Our priorities are to industrialize our processes as much as possible, anticipate specific cases, and support the Business teams in managing clients.

Your Missions

Billing and Invoicing

• Assist in preparing and issuing invoices to clients accurately and in a timely manner.
• Ensure compliance with internal policies and applicable regulations.
• Collaborate with other departments to resolve discrepancies in invoices.

Debt Collection

• Communicate with clients via email or written correspondence to follow up on payments.
• Assist in developing strategies for effective debt recovery while maintaining positive client relationships.
• Assist in reconciling client accounts to ensure accuracy and completeness.
• Investigate and resolve any discrepancies in account balances or payments.

Reporting and Documentation

• Respond to client inquiries regarding invoices and account balances.
• Maintain organized and up-to-date records of all billing and collection activities.

Customer and Internal Support

• Prepare regular reports on billing and collection activities for management review.
• Provide service while addressing and resolving client or internal concerns.

Who are you?

• Currently enrolled in a relevant educational program (finance, accounting, business administration, or similar).
• Strong attention to detail and organizational skills.
• Excellent communication skills, both written and verbal, and a professional level in English (both written and verbal).
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• A team player with a proactive and solution-oriented attitude.

However, if you don't match all of those criteria, no worry! You can still apply and let us know how you will be a good fit for the position; our Talent Acquisition team will have a close look at your application.

What will you find at Yousign?

• A dynamic scale-up that puts people first.
• A management style that encourages autonomy and cohesion, through common Objectives and Key Results (OKR).
• Top-notch work culture and methods.
• Regular team events and bi-annual company meetings.
• Numerous perks & benefits, such as: charity day offered, ESOP, remote equipment, private health and life insurance (Alan), learning & talent development advantages, CSE, Moka.Care subscription and more!

Equal Opportunity at Yousign

At Yousign, we embrace uniqueness and ensure every team member has an equal chance to contribute.

We offer equal job opportunities and maintain transparent, fair processes across the board, including pay.

Join us at Yousign, where our differences fuel creativity and strength — Let's leap into this amazing adventure together!