Apprentice Bac+4/5 Aftersales Business Support H/F

Volvo; Lyon; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

Volvo recherche un(e) étudiant(e) en Master pour soutenir le développement de l'activité après-vente au sein de Renault Trucks. Vous serez impliqué(e) dans la gestion des pièces de rechange, l'optimisation des processus logistiques et l'analyse des performances. Cette expérience vous permettra d'acquérir des compétences précieuses dans un environnement dynamique et multiculturel, tout en contribuant à des projets à fort impact.

Prestations

Environnement dynamique et multiculturel

Support personnalisé et exposition internationale

Projets à forte valeur ajoutée dès le premier jour

Qualifications

• Étudiant(e) en Master (M1 ou M2) avec spécialisation en chaîne d'approvisionnement ou marketing B2B.
• Anglais à un niveau de compétence professionnelle.
• Expérience préalable en vente B2B ou environnement après-vente souhaitée.

Responsabilités

• Gérer l'offre de pièces de rechange et la liste des prix.
• Soutenir l'optimisation des flux logistiques et la gestion des stocks.
• Analyser la performance des ventes et identifier les opportunités de croissance.

Connaissances

Esprit client

Organisation

Autonomie

Compétences interpersonnelles

Analyse de données

Formation

Master en école de commerce, ingénierie ou université

Outils

MS Office (Excel)

Power BI

QlikView

Description du poste

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

Our team

Renault Trucks Nordics, Baltics & Importers is a passionate and highly engaged team driving and developing Renault Trucks business on a wide and diverse scope regrouping 9 countries : Norway, Denmark, Finland, Lithuania, Latvia, Estonia, Portugal, Israel and Greece.
We are problem-solvers, develop excellence and always putting our customers success at the heart of everything we do.
We value authentic leadership, accountability and people empowerment. We believe that people are an organization greatest asset and provide a safe, collaborative and inclusive environment where everyone can take initiatives and express their full self.

About the Role

Your role will be to support the team on the drive and development of the aftersales business.

Your main activities will be the following

• Manage spare parts offer and price list
• Lead or support projects aimed at improving operational efficiency and customer satisfaction
• Support logistic flows optimization and inventory management to improve parts availability
• Assist the teams into customer quality issues resolution
• Analyze sales performance and identify growth opportunities
• Develop performance reports and documentation about business activity

Let’s talk about you!

You are a Master’s student (M1 or M2) enrolled in a business school, engineering school, or university, with a specialization in supply chain, B2B marketing, international business, or management.

• You have a customer-focused mindset with a positive attitude.
• You are organized, autonomous and resourceful
• You have excellent communication and interpersonal skills.
• Ideally, you have a first relevant experience (internship, work-study) in BtB sales or aftermarket environment
• Your English is at the level of working proficiency
• You have a very good knowledge in MS Office suite (especially Excel) and exposure to or strong interest in other data analytics tools (Power Bi/QlikView etc…)

Even if your profile does not directly match this description, your desire to develop and get closer to the business can make the difference : take your chance !

Why join us?

• Gain experience in a dynamic, multicultural environment with real impact.
• Benefit from personalized support and strong international exposure.
• Contribute to high-value, hands-on projects from day one.
• Take a step toward future career opportunities at the end of your work-study program.

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.

Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.

As part of Volvo Group, Renault Trucks counts 10,000 professionals committed to have a positive impact on society. We want to contribute to a more sustainable future. We create the business opportunities to make it happen and we stand up to lead this transformation in the transport industry. We care for each other and value our work-life balance. We are eager to learn and grow. We think as entrepreneurs, we are empowered and fairly recognized for our contribution. We are simple, pragmatic, committed and warm.