Apprentice Bac+4/5 Aftersales Business Support H/F

AB Volvo; Lyon; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

AB Volvo recherche un apprenti Bac+4/5 en Support Commercial Après-Vente à Lyon. Vous serez impliqué dans la gestion des pièces de rechange, l'optimisation des flux logistiques et l'analyse des performances de vente. Cette expérience vous permettra de travailler dans un environnement dynamique et multiculturel, avec des opportunités de carrière potentielles après le programme.

Prestations

Expérience dans un environnement dynamique et multiculturel

Soutien personnalisé et exposition internationale

Implication dans des projets impactants

Opportunités de carrière après le programme

Qualifications

• Étudiant en école de commerce, d'ingénieur ou université, spécialisation en supply chain, marketing B2B ou gestion.
• Expérience pertinente (stage, alternance) en vente B2B ou environnement après-vente souhaitée.
• Maîtrise de l'anglais et compétences en outils d'analyse de données.

Responsabilités

• Gérer l'offre de pièces de rechange et la liste des prix.
• Soutenir l'optimisation des flux logistiques et la gestion des stocks.
• Analyser les performances de vente et identifier des opportunités de croissance.

Connaissances

Esprit client

Compétences organisationnelles

Compétences en communication

Autonomie

Analyse de données

Formation

Étudiant en Master (M1 ou M2)

Outils

MS Office (Excel)

Power BI

QlikView

Description du poste

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Apprentice Bac+4/5 Aftersales Business Support H/F

Location: Lyon, FR, 69802

Position Type: Student

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

Our team

Renault Trucks Nordics, Baltics & Importers is a passionate and highly engaged team driving and developing Renault Trucks business across 9 countries: Norway, Denmark, Finland, Lithuania, Latvia, Estonia, Portugal, Israel, and Greece.
We are problem-solvers, develop excellence, and always put our customers' success at the heart of everything we do.
We value authentic leadership, accountability, and people empowerment. We believe that people are an organization's greatest asset and provide a safe, collaborative, and inclusive environment where everyone can take initiatives and express their full self.

About the Role

Your role will be to support the team in driving and developing the aftersales business.

Your main activities will include:

• Managing spare parts offer and price list
• Leading or supporting projects aimed at improving operational efficiency and customer satisfaction
• Supporting logistic flows optimization and inventory management to improve parts availability
• Assisting teams in resolving customer quality issues
• Analyzing sales performance and identifying growth opportunities
• Developing performance reports and documentation about business activity

Let’s talk about you!

You are a Master’s student (M1 or M2) enrolled in a business school, engineering school, or university, with a specialization in supply chain, B2B marketing, international business, or management.

You possess:

• A customer-focused mindset with a positive attitude
• Organizational, autonomous, and resourceful skills
• Excellent communication and interpersonal skills
• Ideally, relevant experience (internship, work-study) in B2B sales or aftermarket environment
• Proficiency in English
• Strong knowledge of MS Office (especially Excel) and interest in data analytics tools (Power BI/QlikView, etc…)

Even if your profile does not match all qualifications, your willingness to learn and develop can make a difference — take your chance!

Benefits include gaining experience in a dynamic, multicultural environment, personalized support, international exposure, involvement in impactful projects, and potential career opportunities after the program.

We value your data privacy and do not accept applications via mail.

Who we are and what we believe in

Our focus on Inclusion, Diversity, and Equity allows everyone to bring their full authentic self to work and thrive in a safe, supportive environment. We are committed to removing barriers to entry; even if you feel you may not meet every qualification, please apply and let us decide.

Applying offers the opportunity to join Volvo Group. Our products and services support daily life globally, with nearly 100,000 employees shaping the future of sustainable transport solutions. Renault Trucks, part of Volvo Group, employs 10,000 professionals dedicated to societal impact, sustainability, and innovation. We foster a culture of learning, growth, recognition, simplicity, pragmatism, and warmth.