Applications Engineer, DC, Paris area (m/f/d)

Corning Inc.; Pontchâteau; Sur place; EUR 40 000 - 70 000; Plein temps

Résumé du poste

An established industry player seeks an Applications Engineer to bridge the gap between customers and technical teams. In this dynamic role, you will provide essential pre- and post-sales support, conduct training sessions, and troubleshoot technical issues. Your expertise in engineering and telecommunications will be crucial in translating customer needs into effective solutions. This position offers the opportunity to work closely with various departments, ensuring that customer feedback drives product development. If you are passionate about technology and enjoy working in a collaborative environment, this role is perfect for you.

Qualifications

• Bachelor's degree in Engineering or related field required.
• 3+ years in a customer-facing role with technical expertise.

Responsabilités

• Provide pre- and post-sales technical support to customers.
• Conduct product training and resolve technical issues.

Connaissances

Communication Skills

Technical Problem Solving

Customer Relationship Management

Optoelectronics Knowledge

Telecommunication Networks Knowledge

Formation

Bachelor's degree in Engineering

Degree in Data Communications

Outils

Optical Fiber

Optical Cables

Pre-terminated Connectivity Solutions

Description du poste

Applications Engineer, DC, Paris area (m/f/d)

Date: Mar 25, 2025

Location: Pontchateau, FR, 44160

Company: Corning

Corning is vital to progress – in the industries we help shape and in the world we share.

We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts, works, learns, and lives.

Our sustained investment in research, development, and invention means we’re always ready to solve the toughest challenges alongside our customers.

Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.

Responsibilities

• Establish and maintain working relationships with the technical teams of our customers, installers, and distribution partners to provide pre- and post-sales technical support.
• Conduct product application and installation trainings and facilitate the technical qualification of sales opportunities.
• Investigate and resolve technical problems or quality concerns reported by customers or installers, including site visits as required.
• Prioritize and respond to technical inquiries and requests for product information, technical data or information about product performance.
• Translate customer requirements and technical specifications into suitable system designs and product offerings.
• Work in close collaboration with multiple departments, such as Sales, Customer Service, and Product Management, and represent the voice of the customer in new product development or product improvement projects.
• Support marketing activities including trade shows or writing technical articles as required.

Experiences/Education

• Bachelor’s degree or comparable in Engineering, Data Communications or a related field.
• Proficiency in written and spoken French (C1 minimum), and English (B2 minimum).
• Minimum of 3 years of experience in a customer-facing role.

Requirements

• Ideally had technical/commercial interface experience within a technology company or the telecommunications industry in the Enterprise and Data Center market segment.
• Knowledge, experience or training in Optoelectronics, Optical fiber, Optical Cables, Photonics, Telecommunication Networks and/or technical or engineering role desired.
• High fiber count cabling solutions:
• cable
• Pre-terminated connectivity solutions
• Splicing and ribbon handling
• Experience with MPO connectivity and ribbon-based connectivity.
• Familiar with DC Architecture, Fabrics and structured cabling to fit those architectures: Enterprise, AI/ML.
• Experience as a technical consultant and convince/advise customers on solutions.
• Ability to travel extensively within France. Travel to other destinations such as Europe, Middle East, Africa, or USA might be required occasionally.
• A valid driving license and clean driving record to allow renting vehicles as required.
• Eligible to live and work in France.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at [e-mail].