ALTERNANT - Proxy Product Owner CRM Request Management F-H

Preligens; Melun; Sur place; EUR 25 000 - 35 000; Plein temps

Résumé du poste

An innovative aerospace group is seeking an enthusiastic Proxy Product Owner to join their team. In this apprenticeship role, you will support the Product Owners in managing CRM Request Management. This position offers a unique opportunity to engage with nearly 2000 users, providing training, gathering feedback, and enhancing the user experience through effective communication and organization. If you are a current student with a passion for ERP/CRM technology and strong communication skills, this role will be a great stepping stone in your career. Join a forward-thinking company dedicated to making air transport safer and more sustainable.

Qualifications

• Current third-year engineering, business, or communication students.
• Strong communication and writing skills with a high level of English.

Responsabilités

• Implementing user training and gathering user feedback.
• Supporting product owners with backlog cleaning and updates.

Connaissances

Listening Skills

Transcription Skills

Organization Skills

Communication Skills

Writing Skills

Interest in ERP/CRM Technology

Business Process Understanding

Formation

Bachelor's Degree

Outils

Excel

PowerPoint

Jira

HP ALM

Microsoft DevOps

Description du poste

ALTERNANT - Proxy Product Owner CRM Request Management F/H

Published 05.05.2025

Company: Safran Aircraft Engines

Job field: Customer services and support

Location: Melun, Île-de-France, France

Contract type: Apprenticeship

Contract duration: Full-time

Required degree: Bachelor's Degree

Required experience: First experience

Professional status: Student

Spoken languages: French Fluent, English Intermediate

Job Description

Join Safran Aircraft Engines and contribute to a high-tech aerospace group. As an alternant-e Proxy Product Owner, you will support the Product Owners of CRM Request Management in implementing the new CRM (Dynamics 365 OnPrem). Your responsibilities include:

1. Implementing user training and refresher sessions
2. Internal communication with users and managers
3. Gathering and analyzing user feedback
4. Co-animating the Key User community: organizing meetings and events
5. Developing and configuring the help tool (K-Now)
6. Supporting product owners with backlog cleaning and updates

Complementary Description

This project has significant stakes, with nearly 2000 users involved.

Job Requirements

Current third-year engineering, business, or communication students. Strong listening, transcription skills, organization, communication, and writing skills, with a high level of English. Keen interest in ERP/CRM technology, good understanding of business processes and value chain. Proficiency in office tools (Excel, PowerPoint). Knowledge of at least one specification tracking tool (Jira, HP ALM, Microsoft DevOps, etc.).

Company Information

Safran is a global high-tech group operating in aerospace, defense, and space markets, dedicated to making air transport safer, more sustainable, and accessible. With 100,000 employees and €27.3 billion sales in 2024, Safran holds leading positions worldwide. Safran Aircraft Engines designs and produces aircraft engines, including through its joint venture CFM International with GE Aerospace, the leading supplier for single-aisle jets. We value diversity and encourage applications from people with disabilities.