Albanian-Speaking Customer Experts for Mercedes-Benz

TP Infinity; Paris; Sur place; EUR 25 000 - 30 000; Plein temps

Résumé du poste

A leading digital business services provider in Paris is seeking a Customer Expert to manage customer inquiries and provide exceptional service. The ideal candidate must be fluent in English and enjoy helping others while handling sensitive information. This role offers a long-term contract with benefits including life insurance and a career plan.

Prestations

Long-term contract

Employee fund

Volunteer programs

Career plan

Life insurance coverage

Qualifications

• Must handle sensitive customer data with utmost care.
• Enjoy helping others and solving situations with a positive attitude.
• Be proactive, responsible, empathetic, and a good listener.

Responsabilités

• Manage and respond to customer inquiries via different channels.
• Keep every customer engaged with a direct and friendly touch.
• Boost the client's business by showcasing their products and services.

Connaissances

Fluent English (90% and up)

Customer service

Empathy

Active listening

Problem-solving

Description du poste

Albanian-Speaking Customer Experts for Mercedes-Benz

Albanian-Speaking Customer Experts for Mercedes-Benz

You're the player we're missing on this TOP Team!

We're looking for a Customer Expert. You will manage and respond to customer inquiries via different channels, providing exceptional customer service by being a good listener and addressing customer needs effectively. You must handle sensitive and confidential customer information with the utmost care while staying consistently informed about our client’s products, services, and promotions.

What You’ll Be Doing

• Keep every customer engaged with a direct and friendly touch.
• Boost the client's business by showcasing their products and services.
• Handle sensitive customer data with utmost care and confidentiality.
  
  

The TOP Team Is Looking For Someone Who

• Has a 90% and up English level.
• Enjoys helping others and solving situations with a positive attitude.
• Is proactive, responsible, empathetic, and a good listener.
  
  

Let’s Talk About Benefits

• Long-term contract.
• Employee fund.
• Volunteer programs.
• Career plan.
• Life insurance coverage.
  
  

This Is What Sets Us Apart

We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures in +300 languages and dialects. Certified by Great Place To Work as one of the best workplaces in the country and the world, we continue to lead the way in innovation, always going beyond.

At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and team members and foster an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and builds a more equitable world.

Make a difference with the TOP Team!

Fonction