Agent Support Aux Operations Advanced

FedEx; Chalon; On-site; EUR 30,000 - 42,000; Full time

Job summary

FRJ FedEx Express FR is seeking an Operations Support Agent to perform administrative tasks and coordinate daily operations, including data entry, ramp activities, sorting, tracking, dispatch, and local customer service. The majority of time is office-based.

We value strong communication, teamwork and efficient time management. Autonomy, proficiency with Office tools, and solid problem-solving skills are required.

Qualifications

• Strong communication skills and teamwork.
• Ability to manage time efficiently with attention to detail.
• Independent and on-site self-motivated worker.
• Proficient with computer tools; mastery of Microsoft Office.
• Strong problem-solving ability.
• English is desirable for international activities.

Responsibilities

• Coordinate daily operations and data entry in a primarily office-based role.
• Handle data entry, ramp activities, sorting, tracking and dispatch tasks.
• Provide local customer service support and collaborate with team members.

Skills

Communication

Teamwork

Time management

Autonomy

Office tools

Problem solving

English (DESIRED)

Job description

Company:

FRJ FedEx Express FR

Address:

2 Rue Joseph Cugnot

Scheduled Weekly Hours:

35

Worker Type:

Regular

Posting Start Date

Posting Close Date:

19-sept.-2026

Job Family:

FXE-EU: Operations Support Agent (ID)

Position Summary:

Agent: effectue des tâches administratives et coordonne des opérations quotidiennes, qui peuvent inclure la saisie de données, les activités Ramp, les activités de tri, les activités de traçage, les activités Dispatch et le service Client local. Bien que les tâches opérationnelles fassent partie du rôle de la fonction, la majeure partie du temps est consacrée aux activités au bureau.

• Bonnes compétences en communication et esprit d’équipe
• Capacité à gérer son temps de manière efficace en portant attention aux détails
• Homme/femme autonome et de terrain
• Aisance sur les outils informatiques (maîtrise du pack Office)
• Capacité à résoudre des problèmes
• Anglais souhaité sur activité internationale

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

FedEx Express is one of the world’s largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by “Fortune” magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.