Agent de gestion des aides à la mobilité (h/f) CP489

cdg69; Île-de-France; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

Le Département de l'Essonne recrute un agent de gestion des aides à la mobilité pour servir 1,3 million d'habitants. Ce poste implique une gestion administrative des aides de transport et d'assistance scolaire, tout en offrant un équilibre de vie. Vous intégrerez une équipe dynamique et contribuerez à la qualité de vie des usagers.

Prestations

75% des frais de transport

Accès à la formation

Accès à CNAS

50 jours de congés

Qualifications

• Détail, méthode et rigueur dans la gestion.
• Compétences en communication écrite et verbale.
• Capacité à prioriser et à respecter les délais.

Responsabilités

• Gestion des demandes et suivi administratif des aides.
• Participation à la simplification administrative et promotion des services de mobilité.
• Support aux utilisateurs dans leurs procédures.

Connaissances

Gestion administrative

Relationnel

Proactivité

Formation

Expérience réussie en gestion administrative

Outils

Word

Excel

Teams

Description du poste

Job Description

Family of professions: Citizenship, population, administrative affairs, and community life > Administrative affairs

Grades sought: Administrative assistant, Principal administrative assistant 1st class, Principal administrative assistant 2nd class, Writer, Senior writer 2nd class, Senior writer 1st class

Open to contractual staff: Yes, on a derogatory basis compared to civil servant candidates. A contract can be recruited for up to one year, renewable up to a total of 2 years. It is possible to recruit someone who is not a laureate of a public service exam, as one of the grades is an entry-level category C grade allowing direct recruitment without an exam.

Full-time work, Telework: Yes, Management: No

Job Description

Do you want to contribute to the quality of life of the residents of Essonne while giving meaning to your missions?

The Department of Essonne is looking for its future "everyday heroes".

Serving 1.3 million inhabitants, our 4,300 agents work in diverse fields across 170 professions.

Your future position could be in early childhood, middle schools, roads, autonomy for the elderly or disabled, environment, culture, etc. Choosing the Department of Essonne also means advancing your career while balancing personal and professional life.

If you feel like a "superhero of everyday life," then join us!

The Department of Essonne is recruiting for its Transport and Mobility Department (DTM), specifically its Mobility Assistance Service (SAM):

an agent for managing mobility aids (administrative assistant job framework)

This position is part of the SAM team, responsible for two major areas:

• Améthyste Device: transport packages for 17,000 beneficiaries with an annual budget of €3.2 million.
• School transport assistance: over 27,000 students in Essonne for €5.3 million.

The service consists of 4 agents managing the Améthyste device, 2 customer relations officers for school aids, and 1 department head.

Responsibilities / Working Conditions

As a mobility aid management agent, you will handle all administrative and financial management of the Améthyste device, including:

• Processing requests and renewals,
• Following up on supporting documents and payments,
• Welcoming and assisting users,
• Participating in revenue management, including collecting user contributions.

Your missions will include:

• Processing user requests via mail, email, or other means;
• Managing files, verifying documents, requesting additional pieces, and archiving digitally;
• Entering aid approvals into dedicated software and ensuring administrative follow-up;
• Supporting users in their procedures and use of tele-services;
• Participating in communication actions to promote mobility aid programs;
• Handling cash operations as a deputy cashier under supervision;
• Contributing to administrative simplification and promoting tele-service use.

Profiles Sought

You have successful experience in administrative management, preferably within a public administration. You are detail-oriented, methodical, and rigorous.

You are proficient with office tools like Word, Excel, Teams, etc.

You communicate effectively both in writing and verbally, demonstrate a strong sense of public service, and possess relational skills to communicate courteously. You respect confidentiality and can report effectively.

You are organized, autonomous, proactive, able to prioritize, and meet deadlines. You work well in a team and adapt to different interlocutors.

Conditions

Position based in Évry, starting June 1, 2025, within the administrative assistant framework, preferably via statutory pathway and alternatively contractually.

39 hours per week, 50 days of leave.

Statutory salary + additional allowances + annual bonuses + employer contribution to health and provident schemes + 75% of transportation costs + training access + CNAS access.

Remote work possible depending on service organization and after an adaptation period.