Agent d'accueil ferroviaire

Cityone - Passager; Saint-Raphaël; Sur place; EUR 20 000 - 40 000; Plein temps

Résumé du poste

Cityone - Passager recherche un Agent d'accueil ferroviaire pour gérer le flux de passagers à la gare durant la saison estivale. Vous serez le premier point de contact pour nos clients, offrant un service chaleureux et professionnel. Requis : maîtrise du français et de l'anglais ainsi qu'une expérience éprouvée en service à la clientèle.

Prestations

Primes

Chèques repas

Qualifications

• Maîtrise du français et de l'anglais.
• Expérience prouvée en service client.
• Capacité à travailler en équipe et à gérer des situations difficiles.

Responsabilités

• Accueillir et guider les clients avec professionnalisme.
• Gérer le flux près des trains.

Connaissances

Service à la clientèle

Communication

Description du poste

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EU work permit required:

Yes

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Job Reference:

80cd4dd72d15

Job Views:

6

Posted:

23.06.2025

Expiry Date:

07.08.2025

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Job Description:

ENTREPRISE

Entreprise

ENTREPRISE

City One, founded in 1991 by Sophie Pécriaux, is an independent group and a key player in the hospitality sector. With expertise in corporate reception, event management, animation, sales promotion, cultural, and airport services, we pride ourselves on excellence and quality service. Our company culture values innovation, teamwork, and commitment. At City One, we offer a stimulating work environment conducive to professional growth.

Poste

POSTE

As an Agent d'accueil ferroviaire, you are the first point of contact for our clients and embody our company's image. Your main mission is to manage passenger flow during the summer season at the train station.

Availability from

• 26/06/2025 to 13/07/2025, inclusive, from 11 am to 4 pm

Hourly rate: 11.88 EUR + bonuses + meal voucher.

Your responsibilities include:

• Greeting and guiding clients with a smile and professionalism
• Managing the flow near trains

Your challenge? Handling unforeseen situations calmly and efficiently while maintaining high customer satisfaction. Your success? Providing quality service that retains customers and enhances our company's image.

Profil recherché

PROFIL

We are looking for a dynamic and customer service-oriented Agent d'accueil ferroviaire. You will be the face of our company, providing warm and professional reception to our clients.

To succeed, you must have excellent command of French and English, with proven experience in customer service. You should also be able to work in a team and handle difficult situations effectively.

Exigences

• Fluent in French and English (spoken)
• Ability to work independently and as part of a team
• Availability to work flexible hours, including evenings, weekends, and public holidays

Atouts

• Experience in the railway sector or in public transportation environments
• Effective communication skills with clients from diverse cultural backgrounds