After‐Sales Project Manager – M/F

Tecma Aries; Paris; Hybrid; EUR 55,000 - 85,000; Full time

Job summary

Tecma Aries, a leading designer and manufacturer of end-of-line packaging machines and automation systems near Paris, seeks an After-Sales Project Manager (M/F). You will analyze, qualify, and structure technical solutions for after-sales projects, coordinating with the Technical Department to ensure timely delivery.

Responsibilities include monitoring execution, costing service offers, handing over project files to field teams, managing subcontractors and customers, and providing expert

Qualifications

• Bachelor’s degree in mechanics or mechatronics is required.
• Full professional proficiency in English (spoken and written) is mandatory.
• Minimum 2 years of experience in an industrial environment.
• Strong problem-solving skills, autonomy, and customer focus.
• Permanent contract (CDI) – Full time; Executive status (Cadre).

Responsibilities

• Analyzing, qualifying, and structuring technical solutions for after-sales projects.
• Validating technical solutions in coordination with the Technical Department.
• Monitoring project execution and adherence to schedules with multiple departments.
• Preparing and costing after-sales service offers and quotations.
• Ensuring smooth handover of project files to field teams, including briefing and debriefing service technicians.
• Managing relationships with subcontractors, agents, and customers.
• Providing expert technical support to customers in urgent situations.
• Responding to customer emergencies by email or phone.

Skills

Mechanics knowledge

Automation knowledge

Electrical systems knowledge

Reading mechanical drawings

Interpreting product specifications

Work organization optimization

Education

Bachelor’s degree in mechanics or mechatronics

Job description

Tecma Aries is a leading designer and manufacturer of end‑of‑line packaging machines and custom automation systems. With more than 7,000 machines installed worldwide, we support manufacturers in the food & beverage, hygiene, personal care, and industrial sectors, helping them improve productivity, reliability, and flexibility.

Our solutions integrate advanced robotic and digital technologies, fully aligned with Industry 4.0 requirements. From our two production sites in France (near Paris) and our North American subsidiary, we provide full project management: design, installation, commissioning, after‑sales service, and digital support.

We are recruiting an After‑Sales Project Manager (M/F) for our Group

Reporting to the After‑Sales Service Manager, you will be responsible for:

• Analyzing, qualifying, and structuring technical solutions for after‑sales projects
• Validating technical solutions in coordination with the Technical Department
• Monitoring project execution and ensuring adherence to schedules in collaboration with all departments (Engineering, Technical teams, Assembly, etc.)
• Preparing and costing after‑sales service offers and quotations
• Ensuring smooth handover of project files to field teams, including briefing and debriefing service technicians
• Managing relationships with subcontractors, agents, and customers
• Providing expert technical support to customers in urgent situations
• Responding to customer emergencies by email or phone

The After‑Sales Project Manager may also travel to customer sites to perform audits, visits, or interventions.

Technical skills & expertise

• Basic knowledge of mechanics, automation, and electrical systems
• Ability to read mechanical drawings
• Ability to interpret product specifications
• Ability to optimize work organization

Profile

• Technical education at Bachelor’s degree level (BAC+3) with a focus on mechanics or mechatronics
• Full professional proficiency in English (spoken and written) is mandatory
• Minimum 2 years of experience in an industrial environment
• Strong problem‑solving skills, autonomy, and customer focus
• Permanent contract (CDI) – Full time
• Executive status (Cadre)

If you recognize yourself in this position and enjoy challenges, innovation, and continuous improvement in service of customers, we offer stimulating projects and would be delighted to meet you.