Advanced User Researcher F/M

Betclic Group; Bordeaux; Sur place; EUR 30 000 - 45 000; Plein temps

Résumé du poste

Betclic Group, entreprise leader dans les paris sportifs, recherche un Responsable de Recherche Utilisateur à Bordeaux. Vous aurez pour mission de concevoir et conduire des tests utilisateurs afin d'améliorer l'expérience client, tout en évoluant dans un environnement dynamique et innovant. Vous bénéficierez d'opportunités de développement professionnel et d'un cadre de travail flexible et agréable.

Prestations

25 jours de congés payés

Carte Ticket Restaurant

Couverture santé à 100%

Remboursement des frais de transport public

Modèle de travail hybride

Accès à un vaste catalogue de formation

Espaces de travail exceptionnels

Événements internes

Cours de sport sur site

Qualifications

• 3 ans d'expérience dans la recherche utilisateur.
• Maîtrise de toutes les étapes du processus de recherche utilisateur.
• Capacité à coupler des tests utilisateurs à des objectifs produits.

Responsabilités

• Conduire des tests utilisateurs (tests d'utilisabilité, groupes de discussion, enquêtes).
• Analyser des données, présenter des insights de manière visuelle.
• Communiquer les résultats à un large public.

Connaissances

Recherche utilisateur

Analyse de données qualitatives

Analyse de données quantitatives

Communication

Description du poste

WE ARE BETCLIC

Betclic is a tech company specializing in online gaming and a leading sports betting operator in several European countries. Every day, Betclic is committed to fueling the passion for sports by delivering the best entertainment experience to its players through cutting-edge, innovative technologies that ensure a safe and healthy gaming environment.

Betclic, whose French headquarters are in Bordeaux, is a multicultural and international company with nearly 1,300 employees across 5 countries: France, Ivory Coast, Malta, Poland, and Portugal.

Are you passionate about sports and gaming? Do you love challenges and being part of a team effort? Join the adventure!

WHY JOIN US?

At Betclic, success comes from passionate and committed teams. Here's why you'll love working with us:

An international and creative environment where every project is an opportunity to innovate

Hypergrowth that brings new challenges and development opportunities every day

A healthy work-life balance: flexible remote work and workplace well-being are essential pillars for us.

A unique and friendly atmosphere, with 1,300 employees across 5 countries and our headquarters in Bordeaux

Are you passionate about sports and tech? Join us and help shape the future of online gaming!

WHO ARE WE LOOKING FOR?

People with a good sense of humor, respect, kindness, a bit of zeal, and a genuine passion for what they do!

This job is for you if:

• You have at least 3 years of solid experience in user research;

• You’re familiar with the world of sports betting and/or online poker/casino;

• You master all aspects of the user research process: choosing the right study design, recruitment, moderation, analysis, recommendations, and presentation;

• You’re able to independently run various types of user tests (usability tests, focus groups, surveys, interviews...) to address specific product goals;

• You’re comfortable analyzing qualitative and quantitative data, and presenting insights with clear visual representations;

• You can confidently communicate your findings to a broad audience in a persuasive and accessible way;

• You are fluent in spoken and written English;

• Portuguese language skills are a plus!

WHAT ARE THE RECRUITMENT STEPS?

• If your application is selected, Pierre will contact you within a week for a 30-minute HR pre-screening.

• You’ll then be asked to complete the AssessFirst test (personality, motivation, and reasoning).

• You’ll meet with Manon – Lead User Researcher and Thomas – Chief Experience Officer.

• Then, you’ll work on a use case and present your findings to the User Research team.

• Finally, Elodie will conduct the final HR interview and debrief your AssessFirst results with you.

To provide an ideal candidate experience, the Betclic recruitment process takes an average of 4 to 6 weeks.

WHAT CAN YOU EXPECT?

25 days of paid leave and 10 RTT days

️ A Ticket Restaurant card credited with €11 per day (€6 per day funded by Betclic)

???? 100% health insurance coverage for you and your children

50% reimbursement of public transport costs or an annual sustainable mobility allowance (€230 for commuting with sustainable transport)

Hybrid work model

Access to a vast training catalog, with opportunities for professional development every year

Extraordinary office spaces with a rooftop where you can enjoy sunny breaks with a view of the Cité du Vin

Internal events to liven up your daily life

️ On-site sports classes and organized tournaments (Pilates, circuit training, boxing, yoga, futsal, padel, tennis…)

And above all, the opportunity to work in a young, friendly, and fun environment!

Permanent contract – Position to be filled as soon as possible in Bordeaux
Betclic Group – 117 quai de Bacalan, 33300 BORDEAUX

All our positions are open to people with disabilities.

Welcome to Betclic Group